At that point I quarantined it. As this windows defender scan was progressing suddenly my IE stopped working.. completely. I thought I would wait till the scan was over to try and that I would play World of Warcraft in the mean time. I opened the game and all of my "hotkeys" - which have pictures of the items you are using.Example: a weapon for the attack key, a bandage for first aid, ect.Well.. everything was wrong. Suddenly all of the pictures were odd pictures of things such as food or gems. I asked within the game if anyone else experienced this and everyone said never. At this point I decided to turn it off and let the scan conclude before doing anything else on the computer.
As the scan finished with "Scan successful" - trojan removed" finished I went to test my IE and nothing.. nothing would work at all. I couldn't open my programs - none of them, not virus scans, not IE, not even view more programs tab.
At this point I turned my computer over to my fiance to do the work since he is very good with computers. He worked on it till 4am and then came to bed to tell me that he didn't get it fixed. He tried to run virus scan in safemode but it would not work, it ran but at such a pase where it should have been well into 100,000 files and it was only at 16,000.
I would prefer not to wipe the computer out as I have a ton of (not backedup) family photos but if that is the only option then I will do it.
I'm sorry I don't have logs to show or more information. Any help would be greatly appreciated!
Prior to this this was a perfect computer. I did not download anything.. I don't know how this thing snuck in!
EDITto add- This is a Dell with Windows Vista. less than 1yr old. With McAfee, wireless, router and firewalled.
Edited by JessicaH1009, 23 August 2008 - 10:37 AM.