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Damaged Gfx, Motherboard, Or Software Issue?


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10 replies to this topic

#1 BlueScreenDeath

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Posted 22 August 2008 - 08:13 PM

I am using a desktop to post this.

The PC in question is a Vista laptop,
2GB ram
duo core
nvidia 8400m GS


I'm getting a black screen "before" boot up - so I can't even do a system restore/pc restore. (black screen before POST)

This black screen of death happens 95% of the time (I am repeatedly taking out the batteries, restarting, etc).

When the screen does not turn totally black, I did a 'automatic pc repair' - it got me to the log in screen. Then I clicked log-in and
everything turned to purple-green and the laptop crashed.


*note
I can not get to startup, system restore, safe mode, etc 95% of the time because the screen is black
5% that I do get to startup repair, I use the system repair, system restore, memory scan, etc all to no avail
As soon as I get to anything past startup, the screen glitches and crashes


Is this because my gfx overheated and melted my computer or something?

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#2 garmanma

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Posted 22 August 2008 - 08:23 PM

First thing to try is to plug it into your desktop monitor and see if you get a screen and we can take it from there
Mark
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why won't my laptop work?

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#3 BlueScreenDeath

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Posted 22 August 2008 - 08:34 PM

Sorry, but I don't have a USB monitor that can be plugged into my laptop =(

#4 BlueScreenDeath

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Posted 23 August 2008 - 07:42 PM

Any other suggestions?

#5 DJBPace07

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Posted 24 August 2008 - 02:38 AM

Some laptops have a connection for monitors, such as a VGA or DVI port. Is the screen totally black as though the laptop is shut down or is the backlight still working?

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#6 BlueScreenDeath

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Posted 24 August 2008 - 12:26 PM

Some laptops have a connection for monitors, such as a VGA or DVI port. Is the screen totally black as though the laptop is shut down or is the backlight still working?


Yeh, the screen is totally 'black' but the glow light is still working. (the light that makes the screen glow if u look at it from an angle)

#7 DJBPace07

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Posted 24 August 2008 - 05:57 PM

The screen should still be working. The graphics card might have a hardware problem with it or some system file or driver is keeping it from functioning correctly. Have you tried placing the Vista disc in the laptop, booting it, and repairing the OS?

3939.png

 


#8 BlueScreenDeath

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Posted 24 August 2008 - 06:06 PM

The screen should still be working. The graphics card might have a hardware problem with it or some system file or driver is keeping it from functioning correctly. Have you tried placing the Vista disc in the laptop, booting it, and repairing the OS?


I'm not sure if my laptop came with a Vista disc. Do all pcs/laptops come with a vista disc?

#9 DJBPace07

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Posted 24 August 2008 - 10:11 PM

It depends, some vendors do include the OS disc but many of the mainstream vendors don't...at least not without a fee. Boutique PC and laptop vendors usually include the disc without a fee. Mainstream vendors include a system restore disc that will restore everything to factory defaults. This disc usually erases everything off the drive and then reinstalls the OS, crapware and all. Any Vista disc will work if you're just wanting to repair the OS.

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#10 BlueScreenDeath

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Posted 26 August 2008 - 02:04 AM

I see. I must be outta luck then.

Since my warranty expired 2 days before this craptacular event happened, I guess I have to take my laptop over to the guys at Best Buy to get it fixed. =(

#11 BlueScreenDeath

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Posted 29 August 2008 - 07:53 PM

Ok, so I need to confirm this is a motherboard problem.

It does not get to POST/BIOS




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