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Have Popups, Ran Programs, Here Are Logs


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3 replies to this topic

#1 aburkle

aburkle

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Posted 22 August 2008 - 04:46 PM

For the past few days I have been having various popups come up at random times when I am on my computer. I ran some programs that you recommended in other threads and here are the log files from each.

Malwarebytes' Anti-Malware 1.25
Database version: 1076
Windows 5.1.2600 Service Pack 2

2:16:19 PM 8/22/2008
mbam-log-08-22-2008 (14-16-19).txt

Scan type: Quick Scan
Objects scanned: 93403
Time elapsed: 48 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 20
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 31
Files Infected: 90

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\__c0043979.dat (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\__c007E710.dat (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/conflict.1/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c007e710 (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\20ddfb92382 (Trojan.Agent) -> Delete on reboot.
HKEY_CLASSES_ROOT\downloader.downloaderctrl.1 (Adware.2020search) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchwbbar.settingsplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchwbbar.settingsplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchwbbar.toolbarplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchwbbar.toolbarplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchwbtoolbar.temperaturebarbutton (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchwbtoolbar.temperaturebarbutton.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\CONFLICT.1\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f711ea22.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\iWon (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\1.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\History (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Settings (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\1.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\Cache (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Cache (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\2.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Cache (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\1.bin\IWONPLUGIN0PROXY.CLASS (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\1.bin\NPIWON0.DLL (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B1EB6C (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B20C71 (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B21710.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B21A4C.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B21F6D.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B22C1F.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B233EF.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B8E281.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B8EA22.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B8EE0A.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\00B8F108.bmp (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Cache\files.ini (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\History\search (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonBar\Settings\prevcfg.htm (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\PM3.ico (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\1.bin\IWONSLOT.DLL (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\1.bin\PM3.ICO (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\1.bin\UNINSTALL.INF (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B089AA (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B09206.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B09CC4.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0A2EE.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0A928.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0AE97.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0B53E.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0BACC.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0C163.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0C6C2.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0CD5A.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0D2A9.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0D902.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0DE42.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0E3D0.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0E97D.bin (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0EFC6.wav (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B0F7A6.wav (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B1039C.wav (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\00B10978.wav (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\iWon\iWonSlot\Cache\files.ini (Adware.iWon) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3BKGERR.JPG (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SPACER.WMV (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3WALLPP.DAT (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\08409AC8.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\0840E425.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\08410D19.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\08415EF3.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\08418622.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\0841CC04.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\0841DA6C.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\0841E067.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\084203ED.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\08421041.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\CHECKERS.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\CHESS.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\REVERSI.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History\search (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\prevcfg.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\Cache\08406D11 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\Settings\prevcfg.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Cache\08425C0F.jpg (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\08413F36.urr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\08425AB8.urr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\08429C35.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\wrkparam.lst (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\1.bin\PARTNER.DAT (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\2.bin\MYSEARCHPLUGINPROXY.CLASS (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\2.bin\NPMYSRCH.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\2.bin\S42NS.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\2.bin\S4BAR.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\2.bin\S4WBTEMP.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Cache\000B0077 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Cache\004C8FDA.bmp (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Cache\004C94CC.bmp (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Cache\00C39C4B.bmp (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Cache\00C3A803.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Cache\files.ini (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\History\search (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MySearch\bar\Settings\prevcfg.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner.OFFICE\Local Settings\Temp\_A00F711EA22.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\__c007E710.dat (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\__c0043979.dat (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\iWin Games\iWinGamesHookIE.dll (Trojan.BHO) -> Delete on reboot.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/22/2008 at 05:05 PM

Application Version : 4.15.1000

Core Rules Database Version : 3544
Trace Rules Database Version: 1533

Scan type : Complete Scan
Total Scan Time : 02:21:33

Memory items scanned : 159
Memory threats detected : 0
Registry items scanned : 6638
Registry threats detected : 0
File items scanned : 159095
File threats detected : 1

iWon Co-Pilot for Internet Explorer and Netscape
C:\PROGRAM FILES\YAHOO!\YPSR\QUARANTINE\PPQ26.TMP



Thanks for your help!

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#2 quietman7

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Posted 22 August 2008 - 09:26 PM

Rescan again with MBAM (Quick Scan) in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#3 aburkle

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Posted 24 August 2008 - 02:43 AM

Thanks for your help! I did reboot after running each scanner. Here is the last MBAM scan log, it looks like I'm clean again.... if there is anything else I could run as a "just in case" please let me know!


Malwarebytes' Anti-Malware 1.25
Database version: 1076
Windows 5.1.2600 Service Pack 2

7:36:22 AM 8/23/2008
mbam-log-08-23-2008 (07-36-22).txt

Scan type: Quick Scan
Objects scanned: 80094
Time elapsed: 52 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 quietman7

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Posted 24 August 2008 - 12:34 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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