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Something Really Wrong


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#1 FatalSpirit

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Posted 21 April 2005 - 12:00 AM

This has been going on for a while now. It seems to be getting worse as days pass. I don't know when it started or why. Anyways, here is the problem: Whenever I try to right click on my desktop, it almost always puts up the little sand watch icon on my cursor, and thats it, my computer is frozen. I can still move around my cursor, but can't do anything else.

Sometimes, and only sometimes does it goes back to a normal cursor and open up the pop up menu after around 5 seconds.

I have no idea what is wrong.

I also think my computer is infected as it has been getting slower, and the computer is making noises like it is processing something while I am not doing a single thing.

Any help guys?

Ohh, and heres my log:


Logfile of HijackThis v1.99.1
Scan saved at 5:36:35 PM, on 4/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\asuskbservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\progra~1\csssof~1\chaper~1\controller.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\FRAPS\FRAPS.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\progra~1\csssof~1\chaper~1\Controller.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [NvMixerTray] C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CHP] c:\progra~1\csssof~1\chaper~1\controller.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [Fraps] C:\FRAPS\FRAPS.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/inflaterball/miniclipGameLoader.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.y...ctl_0_0_0_1.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C49B3B31-EDFE-4BDF-8F74-1EE8971190E5}: NameServer = 216.148.227.68,204.127.202.4
O23 - Service: ASUSKeyboardService - ASUSTeK COMPUTER INC. - C:\WINDOWS\asuskbservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe

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#2 OldTimer

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Posted 21 April 2005 - 12:56 PM

Hi FatalSpirit and welcome to the BC forums. After reviewing your log I see no signs of viruses or malware at this time. It is clean.

Let's look for some infections that do not show up in a HijackThis log and can be quite good at hiding. Please do the following:

Download rkfiles.zip and unzip it to its own permanent folder.

Important! Reboot in SAFE MODE !!

Start in Safe Mode Using the F8 method:
  • Restart the computer in Safe Mode.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Locate the rkfiles.bat file and double-click it to run it. It will start scanning your computer and could take a little while so be patient. When the DOS window closes, reboot back to normal mode.

Post the contents of C:\log.txt back here and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#3 FatalSpirit

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Posted 21 April 2005 - 06:34 PM

Here
C:\Documents and Settings\Anton\Desktop\Rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
C:\WINDOWS\system32\DivX.dll: PEC2

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINDOWS\tsc.exe: UPX!
C:\WINDOWS\vsapi32.dll: UPX!t4
Finished
bye

#4 OldTimer

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Posted 21 April 2005 - 07:25 PM

Hmmm. I don't see anything out of the ordinary there. Let's do a different check and see if we can find something.
  • Download FindQoologic2.zip save it to your Desktop.
  • Unzip Find-Qoologic2.zip to its own folder and then use Windows Explorer to navigate to that folder.
  • Double-click the Find-Qoologic2.bat file to run it. It will take some time so be patient.
  • When Notepad opens with the results in it copy/paste the entire contents of the document back here.
I will review the information when it comes in.

Cheers.

OT
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#5 FatalSpirit

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Posted 21 April 2005 - 07:34 PM

»»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» startup files»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»

(fstarts by IMM - test ver. 0.001) NOT using address check -- 0x7c90df5e

Global Startup:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
.
..
Adobe Reader Speed Launch.lnk
desktop.ini
Logitech Desktop Messenger.lnk

User Startup:
C:\Documents and Settings\Anton\Start Menu\Programs\Startup
.
..
desktop.ini

»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\avast
<NO NAME> REG_SZ {472083B0-C522-11CF-8763-00608CC02F24}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\BriefcaseMenu
<NO NAME> REG_SZ {85BBD920-42A0-1069-A2E4-08002B30309D}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
<NO NAME> REG_SZ {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
<NO NAME> REG_SZ {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
<NO NAME> REG_SZ {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip
<NO NAME> REG_SZ {E0D79304-84BE-11CE-9641-444553540000}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
<NO NAME> REG_SZ Start Menu Pin

»»»»»»»»»»»»»»»»»»»»»»»»» Active setup »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

"Find activesetup", version1, launched at: 17:33
Operating System: Windows XP SP2


HKLM\Software\Microsoft\Active Setup\Installed Components\
">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = "Microsoft Windows Media Player"
\StubPath = "C:\WINDOWS\inf\unregmp2.exe /ShowWMP" [MS]

#6 OldTimer

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Posted 22 April 2005 - 12:11 AM

Hey FatalSpirit. Well whatever it is it is not malware related. Your HijackThis log was clean, the rootkit log was clean and the qoologic log was clean. Your system is so clean it squeeks.

After doing a little reading on various issues similar to yours there are a few options to try. If your system seems to be processing something then check the Task Manager and find out what it is. That could point you to a misbehaving application or process.

Something else that can cause right-click problems is a poorly written context-menu addon from an applicaiton that has been installed. These are not as easy to discover since you have to do a trial and error enable/disable of each of the context-menu handlers. You can do this with a program called Shell Extension Manager and you can download it here: ShellExView v1.11 - Shell Extensions Manager

Follow the steps in Method 2 on the website to test your shell extensions.

Post back here with any further issues.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#7 FatalSpirit

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Posted 22 April 2005 - 05:23 PM

Ok, I used that program, still nothing, I disabled the ones that were not needed and cleared the extensions out.

Now what?

#8 OldTimer

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Posted 22 April 2005 - 07:41 PM

Hi FatalSpirit. I would suggest that you post a topic in the WinXP forum. There are alot more people in that forum that could give you some ideas on other things to do. Since this is the malware forum and there is no malware problem to deal with at this time they are better qualified the help you.

Here is a link to the forum: http://www.bleepingcomputer.com/forums/Win...0_2003-f56.html

In your post tell them that you have been through this forum and your computer is clean at this time. That will give them a starting point.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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