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Virtumonde? - Windows Desktop Notice


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#1 EZC

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Posted 21 August 2008 - 09:18 PM

First of all, let me say that I know nothing about computer programming and what not (my knowledge is limited to internet, word, e-mail...etc) so if anyone is able to help, I would appreciate it if they could keep it as simple as possible. That being said, I'm willing to be patient with anyone willing to work with me.

PROBLEM:

I noticed I was getting a number of annoying pop-ups (anti-virus, searching sites, sports betting...) even when I blocked all pop-ups in my internet settings. Then a message appeared on my desktop: WARNING SPYWARE DECTECTED ON YOUR COMPUTER! INSTALL ANTIVIRUS OR SPYWARE REMOVER TO CLEAN YOUR COMPUTER - Warning! Win32/Adware.Virtumonde Detected on your computer - Warning! Win32/PrivacyRemover.M64 Detected on your computer - Please activate your antivirus software to clean your computer.

Also, every time I turn on my computer, a window appears with a bunch of righting saying something like "XP Windows Antivirus downloader..." but it only gives the "Accept option" and not "decline." Well, I'm not a complete idiot, so to me that seems a little bogus and I use my control panel to shut down the window. Because of that, I now think the desktop image is also from some sort of spyware and doesn't seem like a legit Windows XP notice.

I've noticed that a few others have a similar problem on these forums.

WHAT I'VE DONE SO FAR:

My computer already (from what I know, remember I'm computer illeterate) has the built in firewall and Norton Antivirus Corporate Edition, which I update regularily. Norton has been notifying me like crazy about a virus it calls "downloader," which fails to be cleaned, quarentined or deleted. I use the location to hunt down the file to try and delete it, but it says that the file is being used by someone. I have read that the Virtumonde trojan horse (right terminology?) files become active as soon as Windows is turned on, so it is always running and you can never delete it (or at least something along that line).

I have, to some degree (again, don't know if I used these programs correctly) used Yahoo! antivirus, Spybot Search and Destroy and two others (something like Adaware and Vundofix, both linked from this site). I have since deleted these programs from my computer and am trying to start from scratch with the help of someone who knows much more than I do.

I have downloaded Malwarebytes (as others are told in other posts) and have my log (posted below). It told me to reboot my computer, which I did and now my desktop is back to normal. I am currently scanning again with Malwarebytes. Is the spyware/Trojan horse (what is the right term?) completely gone? Are there hidden files that need deleting? It just seems too good to be true, after all the programs Iíve been through. Also, if it is all gone, is Malwaarebytes a good thing to keep on your computer? Instead of Norton?

Thanks in advance to anyone that can help me.

Malwarebytes' Anti-Malware 1.25
Database version: 1076
Windows 5.1.2600 Service Pack 2

7:01:37 PM 8/21/2008
mbam-log-08-21-2008 (19-01-37).txt

Scan type: Quick Scan
Objects scanned: 61187
Time elapsed: 20 minute(s), 38 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 6
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
C:\WINDOWS\system32\blphcea4j0etca.scr (Trojan.FakeAlert) -> Unloaded process successfully.
C:\WINDOWS\system32\lphcea4j0etca.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\__c00AAA4E.dat (Trojan.Zlob) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c00aaa4e (Trojan.Vundo) -> Delete on reboot.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00fab7f13.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lphcea4j0etca (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\__c00AAA4E.dat (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\blphcea4j0etca.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lphcea4j0etca.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\phcea4j0etca.bmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evan\Local Settings\Temp\.tt15.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evan\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evan\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evan\Local Settings\Temp\.tt5.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evan\Local Settings\Temp\.ttF.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

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#2 boopme

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Posted 21 August 2008 - 09:34 PM

OK this is good. Post the new log . If you are using the Teatimer application in SpyBot. You may need to turn it off during the scans for them to be fully effective.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 EZC

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Posted 21 August 2008 - 09:54 PM

Everything in the new scan comes out clean (I posted it below, is this what you mean by new log?). So is this all? From what other people were saying it taking 12-15 hours to get rid of virtumonde and even then you don't get rid of everything. Anything else I should do?

Also, does this mean my computer is now "compromised." I've been reading how when your computer is hacked you can no longer trust it for sensitive information (banking...etc), I just don't know how bad my problem is.

Thanks for your help.

7:47:15 PM 8/21/2008
mbam-log-08-21-2008 (19-47-15).txt

Scan type: Quick Scan
Objects scanned: 61366
Time elapsed: 21 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by EZC, 21 August 2008 - 10:04 PM.


#4 boopme

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Posted 21 August 2008 - 10:14 PM

Yes that is good now do these and tell us how the PC is. These tools are now much better than the older Vund and virtumonde removal tools.
After installing and creating a desktop icon boot to Safe mode and run these 2 tools. I'll be back in the am.

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

NEXT:
Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 EZC

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Posted 22 August 2008 - 01:06 AM

Here it is. Am ok? Can I do banking and stuff like that now or no?

Thanks for all of your help.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/21/2008 at 10:03 PM

Application Version : 4.15.1000

Core Rules Database Version : 3543
Trace Rules Database Version: 1532

Scan type : Complete Scan
Total Scan Time : 01:32:39

Memory items scanned : 502
Memory threats detected : 0
Registry items scanned : 5615
Registry threats detected : 0
File items scanned : 93735
File threats detected : 4

Adware.Tracking Cookie
C:\Documents and Settings\Evan\Cookies\evan@advertising[1].txt
C:\Documents and Settings\Evan\Cookies\evan@doubleclick[1].txt
C:\Documents and Settings\Evan\Cookies\evan@cgi-bin[2].txt
C:\Documents and Settings\Evan\Cookies\evan@atdmt[2].txt
.richmedia.yahoo.com [ C:\Documents and Settings\Evan\Application Data\Mozilla\Firefox\Profiles\gjv0900o.default\cookies.txt ]

#6 boopme

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Posted 22 August 2008 - 01:03 PM

Yep, just do this and you're good to go. :thumbsup:

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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