This isn't really a case of charging by the hour, this is goodwill and the amount of time spent on it would have paid for a new basic PC, (certainly at the prices I charge
) . I think on this one, you will have to take a bit of a loss, though not a material one!!
Obviously, when you start to fix a pc, you can never tell how long it is going to take, sometimes it is 5 seconds, and sometimes it is 10 hours. You can understand why so many PC repair shops use a standard method (Format c:\
), (not that I agree with that method, before any one asks!!).
You will find that over time, you will acquire a stock set of downloads which you can fit on a cd, from various sources, and soon have a pretty good set of diagnostic software
A ballpark figure? Charge him £85 with a discount for cash!
Basically look at it this way, it has taken you a working day to get this brute back up and running. The thing is to know when it is more economically viable to just getting off all the necessary files, and starting again.
Edited by putasolutions, 20 April 2005 - 05:02 PM.