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Windows Security Alert Pop-up


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9 replies to this topic

#1 kozm0

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Posted 20 August 2008 - 12:11 PM

I am experiencing the Windows Security Alert Pop-up every so often and have tried several posted solutions. I have run AVG several times and Smitfraudfix too. I still have the pop up which directs me to an anti virus software site. Can someone help me fix this before I reformat?

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 quietman7

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Posted 20 August 2008 - 01:17 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 kozm0

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Posted 20 August 2008 - 08:58 PM

OK here is my results:

Malwarebytes' Anti-Malware 1.25
Database version: 1073
Windows 5.1.2600 Service Pack 2

6:43:17 PM 8/20/2008
mbam-log-08-20-2008 (18-43-17).txt

Scan type: Quick Scan
Objects scanned: 57647
Time elapsed: 4 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 33
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 14
Files Infected: 62

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{0656a137-b161-cadd-9777-e37a75727e78} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0b682cc1-fb40-4006-a5dd-99edd3c9095d} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0e1230f8-ea50-42a9-983c-d22abc2eeb4c} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9dd4258a-7138-49c4-8d34-587879a5c7a4} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b8c0220d-763d-49a4-95f4-61dfdec66ee6} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c3bcc488-1ae7-11d4-ab82-0010a4ec2338} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{000000da-0786-4633-87c6-1aa7a4429ef1} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{54645654-2225-4455-44a1-9f4543d34545} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{5c7f15e1-f31a-44fd-aa1a-2ec63aaffd3a} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9dd4258a-7138-49c4-8d34-587879a5c7a4} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b8c0220d-763d-49a4-95f4-61dfdec66ee6} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c3bcc488-1ae7-11d4-ab82-0010a4ec2338} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{000000da-0786-4633-87c6-1aa7a4429ef1} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\rhcntoj0ee21 (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\dpcproxy (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\logons (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\typelib (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\HOL5_VXIEWER.FULL.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Classes\hol5_vxiewer.full.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Classes\applications\accessdiver.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\fwbd (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\HolLol (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Inet Delivery (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Inet Delivery (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\mslagent (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Invictus (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Golden Palace Casino PT (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Golden Palace Casino NEW (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\iTunesMusic (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\rdriv (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\wkey (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\mwc (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SystemCheck2 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\mslagent (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\Inet Delivery (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\smp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\rhcntoj0ee21\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\mslagent\2_mslagent.dll (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\WINDOWS\mslagent\mslagent.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\WINDOWS\mslagent\uninstall.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\Inet Delivery\inetdl.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Inet Delivery\intdel.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\smp\msrc.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus XP 2008.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\WINDOWS\a.bat (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\base64.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\FVProtect.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\userconfig9x.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winsystem.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\zip1.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\zip2.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\zip3.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\zipped.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bdn.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\iTunesMusic.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\mssecu.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\akttzn.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\anticipator.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\awtoolb.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bdn.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bsva-egihsg52.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dpcproxy.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\emesx.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\h@tkeysh@@k.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hoproxy.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hxiwlgpm.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hxiwlgpm.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\medup012.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\medup020.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msgp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msnbho.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mssecu.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mtr2.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mwin32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\netode.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\newsd32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ps1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\psof1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\psoft1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\regc64.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\regm64.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\Rundl1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sncntr.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ssurf022.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ssvchost.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ssvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysreq.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\taack.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\taack.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\temp#01.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\thun.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\thun32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\VBIEWER.OCX (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vcatchpi.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winlogonpc.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winsystem.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WINWGPX.EXE (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vbsys2.dll (Trojan.Clicker) -> Quarantined and deleted successfully.

#4 quietman7

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Posted 21 August 2008 - 07:56 AM

Rescan again with MBAM (Quick Scan) in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#5 kozm0

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Posted 21 August 2008 - 10:00 PM

ok here is my MBAM log:
Malwarebytes' Anti-Malware 1.25
Database version: 1073
Windows 5.1.2600 Service Pack 2

6:03:29 PM 8/21/2008
mbam-log-08-21-2008 (18-03-29).txt

Scan type: Quick Scan
Objects scanned: 57694
Time elapsed: 5 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\wkey (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\mwc (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 kozm0

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Posted 21 August 2008 - 10:12 PM

And here is the SUPERAntiSpyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/21/2008 at 07:49 PM

Application Version : 4.15.1000

Core Rules Database Version : 3543
Trace Rules Database Version: 1532

Scan type : Complete Scan
Total Scan Time : 01:02:38

Memory items scanned : 153
Memory threats detected : 0
Registry items scanned : 5370
Registry threats detected : 5
File items scanned : 104923
File threats detected : 4

Trojan.Dropper/Gen
[strsrv] C:\WINDOWS\SYSTEM32\GLAXETOL.EXE
C:\WINDOWS\SYSTEM32\GLAXETOL.EXE
[WinSetAdm] C:\WINDOWS\SYSTEM32\GVCPOVGT.EXE
C:\WINDOWS\SYSTEM32\GVCPOVGT.EXE
[ChkSys] C:\WINDOWS\SYSTEM32\RGLSZSJC.EXE
C:\WINDOWS\SYSTEM32\RGLSZSJC.EXE
C:\WINDOWS\SYSTEM32\EXIPILAD.EXE

Trojan.DNSChanger-Codec
HKU\S-1-5-21-2052111302-746137067-725345543-1003\Software\uninstall

Rogue.PC-Cleaner
HKU\S-1-5-21-2052111302-746137067-725345543-1003\Software\mwc

Adware.Tracking Cookie
.ehg-verizon.hitbox.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.hitbox.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.hitbox.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.ehg-verizon.hitbox.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
sales.liveperson.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
sales.liveperson.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
sales.liveperson.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.realmedia.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.trafficmp.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
ads.revsci.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.fastclick.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.fastclick.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
ad.yieldmanager.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
ad.yieldmanager.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.fastclick.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.realmedia.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.trafficmp.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.trafficmp.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.trafficmp.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.realmedia.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.trafficmp.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.apmebf.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.atdmt.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.msnportal.112.2o7.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
cache.trafficmp.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
cache.trafficmp.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.adbrite.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.rocku.adbureau.net [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.adbrite.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.adbrite.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]
.adbrite.com [ C:\Documents and Settings\Mieko\Application Data\Mozilla\Firefox\Profiles\h8kei3n1.default\cookies.txt ]

#7 kozm0

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Posted 21 August 2008 - 10:40 PM

This is the pop up that keeps coming up.
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#8 quietman7

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Posted 22 August 2008 - 07:05 AM

Sometimes another piece of malware which has not been detected protects other files (which have been detected) so they cannot be permanently deleted. Others are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. This infection will require further investigation and probably the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". In Step 9 there are instructions for downloading the HijackThis Installer and creating a log. This is an automatic setup version which will install the program in the proper location.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
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#9 kozm0

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Posted 29 August 2008 - 10:50 AM

Problem solved! I used the suggestion from josh77's post! For those interested, Live OneCare Safety Scanner removes the infection. Must use internet explorer with active x enabled in order for it to work.

#10 quietman7

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Posted 29 August 2008 - 11:24 AM

I am glad to hear that.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.

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