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Inexperienced Hijackthis User With Virtumonde


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2 replies to this topic

#1 Dvanme00

Dvanme00

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Posted 20 August 2008 - 11:14 AM

I am completely clueless on this entire situation...assume I know nothing.

I woke up Saturday morning with my desktop picture changed to a fake warning message "Warning, spyware detected on your computer" "Warning Win32/adware.virtumonde detected on your computer" "Warning Win32/privacyremover.m64 detected on your computer"
There is an AVG 8.0 logo on it.

I cannot change my desktop picture or my screensaver.

I've run scans with SpyBot Search and Destroy, Spy Hunter (ugh), and Super Anti-Spyware (Free Edition)

I have AVG 8.0 antivirus

I've run a HijackThis scan and here is the log:

StartupList report, 8/20/2008, 12:11:56 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16705)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\AOL\1125634308\ee\AOLSoftware.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgscanx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Derrick Vanmeter\Start Menu\Programs\Startup]
Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
Digital Line Detect.lnk = ?
dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Apoint = C:\Program Files\Apoint\Apoint.exe
IntelWireless = C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
AppleSyncNotifier = C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
SunJavaUpdateSched = "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
RealTray = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
PCMService = "C:\Program Files\Dell\Media Experience\PCMService.exe"
MMTray = "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
mmtask = "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
ISUSScheduler = "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
ISUSPM Startup = C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
IgfxTray = C:\WINDOWS\system32\igfxtray.exe
HP Software Update = C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
HostManager = C:\Program Files\Common Files\AOL\1125634308\ee\AOLSoftware.exe
DVDLauncher = "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
dla = C:\WINDOWS\system32\dla\tfswctrl.exe
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
sysrest32.exe = C:\WINDOWS\system32\sysrest32.exe
AVG8_TRAY = C:\PROGRA~1\AVG\AVG8\avgtray.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
swg = C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
updateMgr = "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
MyWebSearch Email Plugin = C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
PlaxoUpdate = C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe -a
Aim6 = "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
DellSupport = "C:\Program Files\DellSupport\DSAgnt.exe" /startup
SUPERAntiSpyware = C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=avgrsstx.dll

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\blphcte4j0etda.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll - {02478D38-C3F9-4EFB-9B51-7695ECA05670}
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG8\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
(no name) - C:\WINDOWS\system32\dla\tfswshx.dll - {5CA3D70E-1895-11CF-8E15-001234567890}
(no name) - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9}
(no name) - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL - {A057A204-BACC-4D26-9990-79A187E2698E}
(no name) - c:\program files\google\googletoolbar4.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}

--------------------------------------------------

Enumerating Task Scheduler jobs:

AppleSoftwareUpdate.job

--------------------------------------------------

Enumerating Download Program Files:

[YInstStarter Class]
InProcServer32 = C:\PROGRA~1\Yahoo!\Common\yinsthelper.dll
CODEBASE = C:\Program Files\Yahoo!\Common\yinsthelper.dll

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash8a.ocx
CODEBASE = http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

--------------------------------------------------
End of report, 10,969 bytes
Report generated in 0.407 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only



Thank you for any help you can provide.

BC AdBot (Login to Remove)

 


#2 Shaba

Shaba

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Posted 03 September 2008 - 09:27 AM

Hello and welcome to BC

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

Please see here for instructions
how to install HijackThis and make a logfile. Save it into convenient location and include it to your next reply, please.

Next
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Please post back with HijackThis log and Kaspersky report.

Regards
Microsoft MVP Consumer Security
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#3 Shaba

Shaba

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Posted 09 September 2008 - 10:02 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Microsoft MVP Consumer Security
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