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Suspected Virus, Advise Needed


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#1 nakedyak

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Posted 20 August 2008 - 10:42 AM

My wife's laptop is a Gateway running Windows XP.

I turned it on yesterday and noticed a lot of popups (which is unusual), and an icon on the desktop and in the taskbar called "Antivirus-2008". It has a logo that looks like the Windows defender Shield - with red green blue and yellow corners. This program had a lot of popups warning of infections, etc.

I suspected it might be spyware, adware, or a virus of some kind since I didn't install it and neither did my wife.

I closed the program using the task manager. Then I ran CCLeaner (an older version) and didn't see it in the uninstall list.

I then attempted to update the programs online, and was intending to download AVG free 8.0 when I noticed that the internet was behaving strangely.

Firefox will not open, and IE is behaving strangely. When I try to go to a website directly in the address bar, it takes me to a google search. When I try to click on links, frequently it will not let me open them, making a strange sound instead.

Also, Spybot Search and Destroy will not open either.

All of this leads me to assume there is something not right.

Normally I would post a hijackthis log in another section of the forum, but I wanted to start here first.

I am making this post from an uninfected (i hope!) computer. I should be able to transfer any files I need via usb, etc, right? Or do I run the risk of transfering a virus?

Thanks for the help.

John Hudson

Edited by nakedyak, 20 August 2008 - 10:43 AM.


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#2 sharpe95

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Posted 20 August 2008 - 12:15 PM

Yes, you should be able to transfer any files without risk of infection. I don't recall hearing that Antivirus XP 2008 infects USB drives.

EDIT: Antivirus XP 2008 is a rogue anti-virus program (malware) that displays false alerts and attempts to get you to buy their full product.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

You can download the setup and updates on your non-infected computer, and install them on the infected computer.

Edited by sharpe95, 20 August 2008 - 12:19 PM.


#3 nakedyak

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Posted 20 August 2008 - 12:42 PM

I have transfered the setup program to the infected computer, but when I try to open it, nothing happens...

#4 sharpe95

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Posted 20 August 2008 - 12:49 PM

Download SuperAntiSpyware and transfer it. Run Superantispyware in safe mode and allow it to quarantine whatever it finds.

http://www.superantispyware.com

See if that helps.

Edited by sharpe95, 20 August 2008 - 12:50 PM.


#5 nakedyak

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Posted 20 August 2008 - 12:51 PM

I will give that a try and report back with the findings. Thanks.

#6 nakedyak

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Posted 20 August 2008 - 01:03 PM

Well, I was doing the scan, and then I saw the blue screen of death pop up, and then the computer re-started. That isn't normal, right? :thumbsup:

#7 nakedyak

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Posted 20 August 2008 - 01:26 PM

Well, I have run the superantispyware scan and quarantined the items that it found...but it keeps crashing for some reason if I try to do a full scan. Anyway, the program you first recommended still won't open or install. Any ideas?

#8 boopme

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Posted 20 August 2008 - 07:14 PM

Hello try renaming the desktop icon for Malware bytes to something else,eg cake...Then perform the scan.
Sometimes we need to fool the malware.
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#9 nakedyak

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Posted 20 August 2008 - 10:14 PM

Thanks for the help.

Here is the result of the scan:




Malwarebytes' Anti-Malware 1.25
Database version: 1073
Windows 5.1.2600 Service Pack 2

10:52:09 PM 8/20/2008
mbam-log-08-20-2008 (22-52-09).txt

Scan type: Quick Scan
Objects scanned: 38889
Time elapsed: 3 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 4
Files Infected: 15

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\ylzsmg.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ba11c688-54f7-44aa-b606-c4ea21596374} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ba11c688-54f7-44aa-b606-c4ea21596374} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\antivirus 2008 (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\clbdriver (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDrives (Hijack.Drives) -> Bad: (12) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Antivirus 2008 (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Program Files\Antivirus 2008\Infected (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Program Files\Antivirus 2008\Suspicious (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Programs\Antivirus 2008 (Rogue.Antivirus2008) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\ylzsmg.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\lmemtqfa.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\afqtmeml.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbdll.dll (Rootkit.Clbd) -> Delete on reboot.
C:\WINDOWS\system32\kdapfnlr.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vtUkiGXO.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\clbdriver.sys (Rootkit.Clbd) -> Quarantined and deleted successfully.
C:\Program Files\Antivirus 2008\Antivirus-2008.exe (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Program Files\Antivirus 2008\vscan.tsi (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Program Files\Antivirus 2008\zlib.dll (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Programs\Antivirus 2008\Antivirus-2008.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Desktop\Antivirus-2008.lnk (Rogue.Antivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus-2008.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\s1265.php (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\dssc32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#10 sharpe95

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Posted 20 August 2008 - 10:48 PM

Try another scan, see if any infections pop up again or are remaining on your system.

#11 nakedyak

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Posted 21 August 2008 - 06:20 AM

I did another quick scan, and this is what I got:

Malwarebytes' Anti-Malware 1.25
Database version: 1073
Windows 5.1.2600 Service Pack 2

11:00:48 PM 8/20/2008
mbam-log-08-20-2008 (23-00-48).txt

Scan type: Quick Scan
Objects scanned: 38731
Time elapsed: 3 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\clbinit.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#12 nakedyak

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Posted 21 August 2008 - 09:41 AM

anything else I should do?

#13 sharpe95

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Posted 21 August 2008 - 11:05 AM

Are you still experiencing any odd symptoms?

I turned it on yesterday and noticed a lot of popups (which is unusual), and an icon on the desktop and in the taskbar called "Antivirus-2008". It has a logo that looks like the Windows defender Shield - with red green blue and yellow corners. This program had a lot of popups warning of infections, etc.


Try running a full scan with MBAM. Also, do you have an antivirus installed and functioning properly?

#14 nakedyak

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Posted 21 August 2008 - 01:43 PM

Seems to be running fine now. I tried running a full scan, but it was taking a long time so I think I stopped it, but I will do another full scan.

I installed and am using AVG 8.0 the free edition. It has been recommended to me before on this forum.

#15 boopme

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Posted 21 August 2008 - 01:51 PM

Hello ,please run two more tools. ATF Cleaner and
Download and install both,creating a desktop icon. Then reboot to Safe Mode and run them by clicking the desktop Icon.

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


NEXT: (this could take an hour)
Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Edited by boopme, 21 August 2008 - 01:52 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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