Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

can't install fax on gateway laptop


  • Please log in to reply
6 replies to this topic

#1 dirtyliar

dirtyliar

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:05:05 AM

Posted 20 April 2005 - 12:21 PM

I have a Gateway M320 laptop running XP - SP2 installed April 12 - on which the fax feature was not pre-installed. When I try to add it using "add Windows components " the Windows XP Professional CD is requested, but all I have is the restore DVD provided by Gateway - which apparently doesn't have the files. What can I do?

BC AdBot (Login to Remove)

 


#2 putasolutions

putasolutions

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:11:05 AM

Posted 20 April 2005 - 12:25 PM

Have you got an folder called i386 in your c:\drive?

Edited by putasolutions, 20 April 2005 - 12:48 PM.


#3 dirtyliar

dirtyliar
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:05:05 AM

Posted 20 April 2005 - 12:38 PM

No, at least, I'm pretty sure not. I used Windows Explorer and looked at the list under C: - should I look for hidden files?

#4 putasolutions

putasolutions

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:11:05 AM

Posted 20 April 2005 - 12:49 PM

It would be worth a search, there may well be a hidden partition, as well

If not, insert the DVD, and search that too

#5 dirtyliar

dirtyliar
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:05:05 AM

Posted 20 April 2005 - 01:03 PM

OK, I found five i386 folders: one in c:\$WIN_NT$.$LS, one in C:\WINDOWS\Drivers Cache, one in c:\Program Files\Jace\jne1.5.0\jib, and two in the "last good" part of Windows.

#6 putasolutions

putasolutions

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:11:05 AM

Posted 20 April 2005 - 01:30 PM

Is there a list of files in the $WIN_NT$.$LS folder?

If so, go through the setup process, press ok and when it can't find the setup file on your cd, point it to the $WIN_NT$.$LS folder

$Win_nt$.~ls is created when you perform an installation or upgrade by sharing Setup files in a network folder. During the initial stage of setup, all the folders and files needed for the new operating system are copied to the $Win_nt$.~ls folder on the local computer

If not, do a search on the recovery disk for the i386 folder

#7 dirtyliar

dirtyliar
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:05:05 AM

Posted 20 April 2005 - 01:40 PM

:thumbsup: Yahoo! Thank you so-o-o very much! Slice of pie easy!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users