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Cannot Remove Advapi


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#1 WarrenPS

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Posted 18 August 2008 - 08:05 PM

I briefly removed BitDefender AV 2008 today prior to installing BitDefender AV 2009. I guess a rogue program used this brief period to install itself on my Win XP SP3 computer. I have run a BitDefender Deep Scan, Lavasoft Adaware, and SpyBot S&D to no avail whatsoever. It appears the Advapi program is the culprit but I do not know what to do to remove it. Any help would be greatly appreciated.

Two errors are referenced in the Event Viewer - Security tab and they occur approximately every 30 minutes:

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 8/18/2008
Time: 8:31:18 PM
User: NT AUTHORITY\SYSTEM
Computer: WARREN-7RZ2A5ED
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Warren Strickland
Source Workstation: WARREN-7RZ2A5ED
Error Code: 0xC000006E


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 8/18/2008
Time: 8:31:18 PM
User: NT AUTHORITY\SYSTEM
Computer: WARREN-7RZ2A5ED
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: Warren Strickland
Domain: WARREN-7RZ2A5ED
Logon Type: 2
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: WARREN-7RZ2A5ED

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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#2 Budapest

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Posted 18 August 2008 - 08:07 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 WarrenPS

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Posted 18 August 2008 - 08:59 PM

Thanks for the tip regarding Malwarebyte. Below is the requested report following the scan. The ScanSpyware program was something I tried today but it was of no help. It is not the cause of my current problem. I am not sure about the other things that were found. However, I do not see any reference to the Advapi program that is causing my problem. I will post back shortly as it won't take long to see if this is fixed. Thanks for your help


Malwarebytes' Anti-Malware 1.25
Database version: 1068
Windows 5.1.2600 Service Pack 3

9:52:21 PM 8/18/2008
mbam-log-08-18-2008 (21-52-21).txt

Scan type: Quick Scan
Objects scanned: 42823
Time elapsed: 4 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\ScanSpyware v3.8 (Rogue.ScanSpyware) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\ScanSpyware v3.8\ssdb080108.db (Rogue.ScanSpyware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wdfmgr.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#4 WarrenPS

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Posted 18 August 2008 - 09:05 PM

Unfortunately, the Malwarebyte program did not work as the advapi program just caused the aforementioned error messages to register in the security tab of the event viewer. Thanks for your attempt to help.

#5 Budapest

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Posted 18 August 2008 - 09:53 PM

See this link for some information which may be of use.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 WarrenPS

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Posted 19 August 2008 - 06:46 AM

I booted into Safe Mode last nite and the problem did not occur. That caused me to start thinking from another angle. I uninstalled the new BitDefender 2009 version, rebooted, and there were no errors recorded in the Event Viewer - Security tab. I then reinstalled BitDefender 2009, rebooted, and the errors immediately reappeared. Thus, it appears that the new version of their software is the culprit.
That would also explain why none of the spyware programs I utilized yesterday could find anything and also why the Advapi process did not appear in the running processes of Task Manager. At this juncture, I have e-mailed BitDefender support about my findings and will assume I really don't have a variant of the Advapi trojan. Thanks for your help!!

#7 quietman7

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Posted 19 August 2008 - 02:00 PM

Please post back when they reply and let us know what they have to say about this issue.
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