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Cnn Malware: Cannot Play Utube Videos In Either Ie7 Or Firefox3


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2 replies to this topic

#1 Roger PB

Roger PB

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  • Local time:12:15 PM

Posted 18 August 2008 - 04:33 AM

I had problems arising from the CNN Daily Top 10 Malware, which I thought I had removed with the help of Spyware Terminator, MBAM and my Mcafee virus scanner. However, although these now report no spyware/malware, I can no longer hear any sound with utube files either in IE7 or Firefox.

IE7 reports "Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player." But Java script is turned on and I downloaded the latest version of Flash Player.

Firefox reports nothing, and I understand it does not use flash player. However looking at "Add ons" shows that Real Player 1.0 is incompatible with Firefox 3.01. However, on my laptop machine Firefox 3.01 will play utube sound. It does not have Real Player installed as an add-on, and I cannot find out what it uses to produce the sound. The "settings" option seems to provide no information on Java, Flash, etc.


It has been suggested that some firewall or spyware scanner may be blocking something. I attach a hijack log. (The laptop does not use such a battery of protection!)
------------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:31:56, on 17/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\oodag.exe
C:\Program Files\SiSoftware\SiSoftware Sandra Lite XII.SP2c\RpcAgentSrv.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\PC Check-up\PCCheckUp.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\DS Clock\dsclock.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\PC-Encrypt Security\A-Lock.exe
C:\Program Files\Launchy\Launchy.exe
C:\Program Files\A Note\A Note.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Crawler\Toolbar\CToolbar.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
D:\Downloads\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.at/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Link Helper - {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Skype add-on (mastermind) - {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - C:\Program

Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer -

{3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI

RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files\McAfee\VirusScan

Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program

Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program

Files\Google\GoogleToolbarNotifier\4.1.509.5470\swg.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI

RoboForm\roboform.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google

Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} -

C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe"

/StartedFromRunKey
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe

bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader

9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [PC-Checkup] "C:\Program Files\PC Check-up\PCCheckUp.exe" -mini
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [DS Clock] "C:\Program Files\DS Clock\dsclock.exe"
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - Startup: A Note.lnk
O4 - Global Startup: A-Lock.lnk
O4 - Global Startup: Launchy.lnk
O8 - Extra context menu item: crawler search - tbr:iemenu
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Mobilen Favoriten erstellen - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program

Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft

ActiveSync\INetRepl.dll
O9 - Extra 'Tools' menuitem: Mobilen Favoriten erstellen... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber

Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program

Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber

Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program

Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber

Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} -

file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program

Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) -

file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program

Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} -

file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program

Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan

Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan

Enterprise\VsTskMgr.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common

Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program

Files\SiSoftware\SiSoftware Sandra Lite XII.SP2c\RpcAgentSrv.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program

Files\Spyware Terminator\sp_rsser.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH -

C:\WINDOWS\System32\TuneUpDefragService.exe

--
End of file - 13227 bytes
------------------------------------------------------------------------------------------------------------
There follows a log I ran this morning.
----------------------------------------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.25
Database version: 1062
Windows 5.1.2600 Service Pack 3

10:11:12 18/08/2008
mbam-log-08-18-2008 (10-11-12).txt

Scan type: Quick Scan
Objects scanned: 50356
Time elapsed: 3 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 5
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\ErrorKiller (Rogue.ErrorKiller) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\RegistryBot (Rogue.RegistryBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CbEvtSvc (Trojan.MyDoom) -> Quarantined and

deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted

successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted

successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted

successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Roger\Application Data\RegistryBot (Rogue.RegistryBot) -> Quarantined and

deleted successfully.
C:\Documents and Settings\Roger\Application Data\RegistryBot\Log (Rogue.RegistryBot) -> Quarantined and

deleted successfully.
C:\Documents and Settings\Roger\Application Data\RegistryBot\Registry Backups (Rogue.RegistryBot) ->

Quarantined and deleted successfully.
C:\Documents and Settings\Roger\Application Data\ErrorKiller (Rogue.ErrorKiller) -> Quarantined and

deleted successfully.
C:\Documents and Settings\Roger\Application Data\ErrorKiller\Log (Rogue.ErrorKiller) -> Quarantined and

deleted successfully.

Files Infected:
C:\Documents and Settings\Roger\Application Data\RegistryBot\Log\2008 Aug 01 - 07_12_29 AM_531.log

(Rogue.RegistryBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Roger\Application Data\RegistryBot\Registry Backups\2008-07-30_09-00-23.reg

(Rogue.RegistryBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Roger\Application Data\ErrorKiller\Log\2008 Aug 12 - 03_30_01 AM_931.log

(Rogue.ErrorKiller) -> Quarantined and deleted successfully.
C:\Program Files\setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Roger\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> Quarantined and

deleted successfully.
C:\Documents and Settings\Roger\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> Quarantined and

deleted successfully.

--------------------------------------------------------

Any help would be appreciated,

Roger PB

BC AdBot (Login to Remove)

 


#2 harrythook

harrythook


  • Security Colleague
  • 4,152 posts
  • OFFLINE
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  • Gender:Male
  • Location:Philadelphia
  • Local time:06:15 AM

Posted 01 September 2008 - 10:26 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
If you have not downloaded HiJackThis yet:
Posted ImageClick here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
In your reply:
  • Fresh HJT log
  • Kaspersky Online Scanner log
Thanks


Harry

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

Become a BleepingComputer fan: Facebook

#3 harrythook

harrythook


  • Security Colleague
  • 4,152 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Philadelphia
  • Local time:06:15 AM

Posted 14 September 2008 - 12:40 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

Become a BleepingComputer fan: Facebook




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