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I Need Your Help!

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5 replies to this topic

#1 Avail


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Posted 17 August 2008 - 04:49 PM

Hello all.
For the first time ever i have let my guard down and done something terribly silly.

Stupid me wasn't paying enough attention to what i was opening , and ended up double clicking a NASTY .exe file known as the XP Antivirus . (rouge software)

I have gotten rid of a lot of the junk that comes with it (by deleting the files and also using "msconfig" to not start it up on startup) , and I'm in the process of a proper virus check , but one fact remains the same.
I cannot access my Task Manager..

I am a quick learner but I'm not very experienced in this field and i was hoping someone out there can point me in the right direction.

When i try ctrl+alt+delete i get a message saying "The administrator has blocked use of task manager" or something along those lines.
I have lost control of my own computer ;[

Praying for Hope , Avail.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Avail

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Posted 17 August 2008 - 04:55 PM

Ah theres a whole section already written about it.
Didnt see =)
But if you can add anything that would be great , thanks.

#3 bicycle bill

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Posted 17 August 2008 - 04:56 PM

You probably have a virus causing this but you can look Here

#4 Avail

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Posted 17 August 2008 - 04:58 PM

Yes its a virus that tries to scam you by having a fake XP Antivirus check.
Thanks for link ill check it out

#5 Virus Killer

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Posted 18 August 2008 - 02:14 AM

Hi! I got the same infection, but it was called VAV - Vista Anti-Virus... I couldn't open the task manager either. I think you should try "Advanced System Optimizer". It's a great softwere try version for a period of 30 days. It has a lot of app such as spyware cleaner and registery fixer.You can also try to use the task maneger in the program. I hope you'll fix the problem.
Have a nice day!

Edited by Virus Killer, 18 August 2008 - 02:15 AM.

#6 boopme


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Posted 18 August 2008 - 12:02 PM

Hello run this scan to remove the malware and use the link provided by bicycle bill

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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