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I Have 3 Viruses In My Laptop


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#1 bombicri

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Posted 17 August 2008 - 03:32 PM

I run Kaspersky Online Scan and it reporte 3 viruses:

1. Virus.MSWord.Marker.r
2. Fraud.Tool.Win32.SpyNoMore.ai1
3. Trojan.Win32.BHO.gaa

In my laptop (Windows XP) I have AVG free with automatic update, it did not reported the above viruses ...

Does anybody know how to get read of the 4 viruses?
Reading through the topics a new question apear ... is there a procedure to be folowed from time to time to be shure there are no viruses in my laptop?

Please note that one of the three, when I try to open a folder, anounce me that there is a problem and I have to download immediately an antivirus software, if I click NO it start downloading the "antivirus software" si I think that the best procedures would be without internet connection or only in safe mode ...


Thaks,

Edited by bombicri, 17 August 2008 - 03:42 PM.


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#2 quietman7

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Posted 17 August 2008 - 04:00 PM

Did Kaspersky provide a specific file name associated with this malware threat and if so, where is it located (full file path) at on your system?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 bombicri

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Posted 18 August 2008 - 10:37 AM

YES, Kaspersky provided a specific file name associated with this malware threat and the full file path on my system.
I shall send this info later today.
As I can see Malwarebytes Anti-Malware need the computer to be conected to the internet and I specified that the virus in my computer (I am not writing now using the infected computer) will try to conect and download a specific program. I do not know if it is posible to stop doing the download.
Is a good practice to transfer "Malwarebytes Anti-Malware" and the update via a CD to the infected computer? that means without conecting the infected computer to the internet?

Thaks quietman7 for your time ...

#4 quietman7

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Posted 18 August 2008 - 10:43 AM

Is a good practice to transfer "Malwarebytes Anti-Malware" and the update via a CD to the infected computer? that means without conecting the infected computer to the internet?

Yes you can download MBAM, save it to a flash (usb, pen, thumb, jump) drive or CD, transfer it to the infected machine, then install and run the program. If you cannot transfer or install from the infected machine, try running the setup (installation) file directly from the flash drive or CD so it will install on the hard drive.

You will also need to, manually download the updates, save and transfer them as well. After installing MBAM, just double-click on mbam-rules.exe to install and update.
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#5 bombicri

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Posted 18 August 2008 - 02:46 PM

Suprise, today I started my infected computer in normal mode, first of all I forced AVG free antivirus to update it's database and when I opened the first folder a message appered from AVG that two infected files was moved in virus-vault. I was also very happy to see that there ware no more "critical error" windows.
So I instaled MBAM, update, scan and remove.
Here are the log, it discovered 25 infections, I thank you again quietman7 for your help, I never thought that I have so many infections cause all the time I take care not to be infected:




Malwarebytes' Anti-Malware 1.25
Database version: 1066
Windows 5.1.2600 Service Pack 2

22:32:51 18.08.2008
mbam-log-08-18-2008 (22-32-51).txt

Scan type: Quick Scan
Objects scanned: 55392
Time elapsed: 11 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 5
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\bhonew.bho (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ievid (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\myglobalsearchbar.toolbarplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\myglobalsearchbar.toolbarplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3561fa4b-c6c0-4ff0-a4a4-f1528f79e1a8} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8853b70a-2c8b-4c82-bdd9-ed2675076def} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b5b77c65-5849-48e4-999a-faca72f7b822} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ef281620-a3a3-4f08-874f-d68cfc9b7945} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{15c7d7ad-a87a-4c0d-9d8b-637fcd3488ef} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b5b77c65-5849-48e4-999a-faca72f7b822} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyGlobalSearch (Adware.BookedSpace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyGlobalSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyGlobalSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyGlobalSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyGlobalSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\RelevantKnowledge (Spyware.Marketscore) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\MyGlobalSearch\bar\History\search (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyGlobalSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyGlobalSearch\bar\Settings\settings.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\RelevantKnowledge\About RelevantKnowledge.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\RelevantKnowledge\Privacy Policy and User License Agreement.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\RelevantKnowledge\Support.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\RelevantKnowledge\Uninstall Instructions.lnk (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\WINDOWS\hosts (Trojan.Agent) -> Quarantined and deleted successfully.

#6 bombicri

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Posted 18 August 2008 - 03:28 PM

And here is the log from the second scan (Quick Scan) ... and I am happy ... thanks to quietman7 ...


Malwarebytes' Anti-Malware 1.25
Database version: 1066
Windows 5.1.2600 Service Pack 2

23:06:16 18.08.2008
mbam-log-08-18-2008 (23-06-16).txt

Scan type: Quick Scan
Objects scanned: 55631
Time elapsed: 10 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 quietman7

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Posted 18 August 2008 - 04:35 PM

Lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#8 bombicri

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Posted 20 August 2008 - 01:10 AM

Done !
Here is the log.
If the two files clasified as "Unclassified.Unknown Origin" were not realy harmfull it is posible to restore them or they are already deleted?
Thanks again.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/20/2008 at 03:02 AM

Application Version : 4.15.1000

Core Rules Database Version : 3540
Trace Rules Database Version: 1529

Scan type : Complete Scan
Total Scan Time : 03:54:26

Memory items scanned : 175
Memory threats detected : 0
Registry items scanned : 8590
Registry threats detected : 0
File items scanned : 92466
File threats detected : 3

Adware.Tesla Plus
C:\Program Files\secure32.html

Unclassified.Unknown Origin
C:\DOCUMENTS AND SETTINGS\BOMBOE\MY DOCUMENTS\KIT-URI\TMPGENC PLUS\CRACK\KEYGEN.NFO
C:\DOCUMENTS AND SETTINGS\BOMBOE\MY DOCUMENTS\KIT-URI\TMPGENC PLUS\V2.524\KEYGEN.NFO

#9 quietman7

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Posted 20 August 2008 - 07:36 AM

Those two files were related to Cracking/Keygen tools and that's why SAS removed them.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

The practice of using crack or keygen tools is not only considered illegal activity but it is a serious security risk.

If you use those kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, these sites are infested with a smörgåsbord of malware. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

How is your computer running now? Any more reports/signs of infection?
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#10 bombicri

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Posted 20 August 2008 - 02:43 PM

Thank you for advices.
Now the computer looks nice, just when I started the procedure the AVG Free antivirus discovered them (AVG updated their database the day after I discovered the virus infection) and mooved them in virus vault.
The good news was that with your help I discovered about 50 malwares and I am hapy that now I have a procedure to aplay in order to be shure that there are no more malware.
I experienced a deep virus problem with my computer about 5 years ago, at that time I did not find good cleaning solutions and I had to reformat and reinsall the OS, but it was 5 years ago. I am a little proud that during the last 5 years I had no big problem and I never had to reinstall the OS (I only installed when changed the computer). As I already told I take care not because this is the right way to use a computer but because I am lasy and I do not like to work 2 or three days to rebuilt my computer.
Please note that I am using daily the computer, at least 8 hours per day my work computer and at leat 2 or 3 hours per day my home computer.
Thak you for your time and for your very professional advices.
Nice forum and nice people.

#11 quietman7

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Posted 20 August 2008 - 02:48 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.

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#12 bombicri

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Posted 22 August 2008 - 01:05 AM

Done, thanks again.
Is there any general procedure to follow, that means to aply from time to time to maintain the health of the computer?

#13 quietman7

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Posted 22 August 2008 - 07:46 AM

You're welcome.

For Tips to protect yourself against malware and reduce the potential for re-infection, be sure to read:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Best Practices - Internet Safety for 2008".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
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#14 bombicri

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Posted 23 August 2008 - 03:42 AM

What to say more ... thak you for tips and all the help ...

#15 quietman7

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Posted 23 August 2008 - 06:27 AM

You're welcome. :thumbsup:
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