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All Text Displaying As Special Characters


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#1 nwjet

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Posted 16 August 2008 - 03:05 PM

I am running XP Pro on a Thinkpad R50 and after being attacked by some kind of malware or virus, which disabled taskmgr, all drives, start menu, etc., essentially closing off all normal avenues for fixing the problem, I have arrived at the following point, where I am now helpless:

I can boot into XP, although not into Safe Mode, and when I do, all text is displayed using a special character set. The only area where normal text is displayed is in the C: Prompt and in TweakUI. So, while I have run Spybot S&D and installed Webroot Spy Sweeper, I cannot perform a scan, since I cannot read the menu selections(not sure this would help anyway).

I have read some posts about copying the Fonts Folder contents from another computer, which I tried using a thumb drive and the C: Prompt, but I received an "Access Denied" message for several of the files. I assume this is because they are in use.

I will say that, I would like to simply wipe the drive and do a complete install, but the IBM Access function which allows me to restore the computer to its original state does not come up when I press my IBM Access button and, of course, I do not have install disks since this machine is supposed to have the original contents partitioned away for these situations.

I think if I can repair this font problem and establish a connection with the Lenovo site, I should be able to restore the machine to original.

Any thoughts?

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#2 hamluis

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Posted 16 August 2008 - 03:20 PM

http://www.mydigitallife.info/2006/01/18/i...ad-recovery-cd/

Louis

#3 nwjet

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Posted 16 August 2008 - 03:33 PM

Thanks, Louis. That's good information about the CD availability. I am out of warranty and my hard drive is fine, so I'll save that as a last resort.

#4 nigglesnush85

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Posted 16 August 2008 - 04:15 PM

My first priority would be to rescue the user files for this I would use http://www.ubuntu.com/getubuntu/download and saving the files to a USB. Then a reformat and reinstall.
Regards,

Alan.

#5 nwjet

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Posted 16 August 2008 - 04:24 PM

Thanks, Alan. Yes, that was an early thought in all of this. I've already transferred all of my files to another computer. I'm ready for the wipe or format and reinstall, but I don't know how to access the recovery partition since the recovery option doesn't seem to be working.

Chris




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