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Windows File Protection Will Not Start

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#1 snowman972


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Posted 15 August 2008 - 07:07 PM

When I try running the sfc /scannow command in Safe Mode, I get an error message saying "Windows File Protection could not be initiate a scan of protected system files. The specific code is 0x000006ba [The RPC Server is unavailable.]." I have looked around for other help. I haven't found a solution. I have tried running the command sfc /scannow /quiet. Rebooted the PC. I get the same error. I have also tried sfc /scannow /purge. Same error message. I have tried the steps in the link below from Microsoft Support. It dosent solve anything. The certificate is there but it is expired. I don't know if that matters. Im trying to solve some issues with my computer. Only one user account works because I get an error saying that explorer.exe failed to initialize properly when I try to log on to other user accounts and the computer stops responding. I am trying to see if there are any system files that need to be fixed to solve this problem but I cant do that if Windows File Protection is not working. I created a thread for this other problem but no one has replied. Can anyone help me?


explorer.exe thread link below

Edited by snowman972, 15 August 2008 - 07:13 PM.

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Microsoft Windows XP Media Center Edition 2002 (SP3)

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#2 usasma


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Posted 15 August 2008 - 07:25 PM

Have you followed all the steps in the Microsoft article that you included in your post?
Have you checked to see if the RPC service is started on your computer?

To check this, go to Start -» Run -» and type in "services.msc" (without the quotes) and press Enter.
Scroll down to the Remote Procedure Call (RPC) service (NOT the one that says "Locator") and check to see if it's started.
If it's not, right click on it and select "Start"

Then try the SFC.EXE /SCANNOW command to see if it works.
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