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Problem Using Malwarebytes


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7 replies to this topic

#1 sandman512

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Posted 14 August 2008 - 07:57 PM

I ran Malwarebytes and it reported finding 27 infections. Upon attempting to fix the infections, it seems that my PC locked up when quarantining this

VENDOR CATEGORY
Trojan.Agent FOLDER C:\\Windows\System\Driver

PLEASE any help is appreciated. THANKS!

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#2 DaChew

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Posted 14 August 2008 - 09:04 PM

http://www.malwareremoval.com/tutorials/safemodeboot.php

many infections require a combination of several programs run from safe and normal mode

MBAM is designed for normal mode but people have reported some success with it from safe mode

There are several other programs to try but we need to know what else you have tried and your operating system
Chewy

No. Try not. Do... or do not. There is no try.

#3 sandman512

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Posted 15 August 2008 - 08:25 AM

http://www.malwareremoval.com/tutorials/safemodeboot.php

many infections require a combination of several programs run from safe and normal mode

MBAM is designed for normal mode but people have reported some success with it from safe mode

There are several other programs to try but we need to know what else you have tried and your operating system

DaChew,

Thanks for getting back to me, I greatly appreciate any assistance you can give me.
My PC is running Windows XP PRO with SP2.
I have run Super Ant-Spyware, found one infection, it cleaned it.
Ran MBAM, found 26 infections, while cleaning it a notice came up stating run time error out of memory.
I attempted to run it in SAFE mode, same problem.

Any thoughts?
THANKS!
PS: For some reason I do not get an e-mail notifying me when there is a reply, so I will continually check back. If you have any thoughts on this please let me know.

#4 DaChew

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Posted 15 August 2008 - 08:41 AM

http://www.bleepingcomputer.com/forums/ind...st&p=912425

follow Boopme's directions for atf cleaner and SAS from safe mode

after that try downloading and reinstalling MBAM again and see if it will give you a complete scan and clean, please post the logs
Chewy

No. Try not. Do... or do not. There is no try.

#5 sandman512

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Posted 15 August 2008 - 08:55 AM

http://www.bleepingcomputer.com/forums/ind...st&p=912425

follow Boopme's directions for atf cleaner and SAS from safe mode

after that try downloading and reinstalling MBAM again and see if it will give you a complete scan and clean, please post the logs


Will do as soon as I get home from work. THANK YOU! :thumbsup:
PS: Still not getting e-mail notifications.

#6 sandman512

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Posted 15 August 2008 - 07:43 PM

http://www.bleepingcomputer.com/forums/ind...st&p=912425

follow Boopme's directions for atf cleaner and SAS from safe mode

after that try downloading and reinstalling MBAM again and see if it will give you a complete scan and clean, please post the logs


DaChew,


Here are the logs. Just FYI, Super found no infections. But I reinstalled MBAM and found the ones in the log. I went to fix those and got this error.

RUN-time error '7'
Out of memory


Here are the logs.
Any and all help is appreciated!
THANKS!!!

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/15/2008 at 08:12 PM

Application Version : 4.15.1000

Core Rules Database Version : 3537
Trace Rules Database Version: 1526

Scan type : Complete Scan
Total Scan Time : 02:10:58

Memory items scanned : 170
Memory threats detected : 0
Registry items scanned : 6835
Registry threats detected : 0
File items scanned : 76881
File threats detected : 0

Malwarebytes' Anti-Malware 1.24
Database version: 1056
Windows 5.1.2600 Service Pack 2

8:40:08 PM 8/15/2008
mbam-log-8-15-2008 (20-39-58).txt

Scan type: Quick Scan
Objects scanned: 44070
Time elapsed: 9 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NTBOOT (Backdoor.Bot) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system\DRIVER (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\DAP (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\DAP\LOG (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\DAP\NTLOG (Trojan.Agent) -> No action taken.

Files Infected:
C:\WINDOWS\system\DRIVER\cygcrypt-0.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\Bewitched.2005.DVDRip.XviD-ALLiANCE.tar (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\cygwin1.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\Driver32.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\New Text Document (13).txt (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\New Text Document (2).txt (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\ntauth.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\Rebound.2005.DVDSCR.XviD-DiAMOND.tar (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\Saw.2.TS.SVCD-WUF.tar (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\schost.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\servicelogon.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\servicesmgr.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\Stay.CAM.SVCD-RIDERz.tar (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\svchostlogon.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\tar.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\v (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\win32.dll~ (Trojan.Agent) -> No action taken.
C:\WINDOWS\system\DRIVER\winlogon.dll (Trojan.Agent) -> No action taken.

#7 DaChew

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Posted 15 August 2008 - 08:42 PM

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

That infection will require tools we don't use in this subforum, the trained experts would be your best bet.

Google makes me want to reccomend a clean install, it's your choice tho.
Chewy

No. Try not. Do... or do not. There is no try.

#8 quietman7

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Posted 15 August 2008 - 10:20 PM

I have moved your HijackThis log to the HijackThis Logs and Malware Removal forum as they are not permitted in this forum. Please go here, click on the Options button in the upper right corner of that thread and choose Track this topic. Subscribe to that topic to ensure you are notified when a helper replies.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
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