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No Sound After Hp Recovery


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10 replies to this topic

#1 Ried0602

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Posted 14 August 2008 - 06:01 PM

I recently had a virus and I believe I got rid of it after I used HP recovery. The only problem is now I don't have any sound. I went into safe mode and deleted all of the video and audio devices and drivers. There weren't any that had the x or exclamation point. I reinstalled the Realtek sound driver and still have no sound. My computer is an HP Pavilion a630n Desktop PC. I've tried all of the basic support steps to get this thing to work and I have gone to the HP website and downloaded all of the updates. Thanks in advance for your help.

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#2 nigglesnush85

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Posted 14 August 2008 - 06:18 PM

Hello Ried0602,

How did you delete the devices? Can the system boot into normal mode?

The event viewer may give some more information.

1. Click Start select run
2. Type eventvwr.exe
3. Press enter
4. Search through the groups for errors and warnings.
5. Double click on each error and or warning.
6. Locate the copy to clipboard button, (under the two arrows)
7. Let us know what you find. (paste the results)
Regards,

Alan.

#3 garmanma

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Posted 15 August 2008 - 07:56 AM

This is the original audio driver
http://h10025.www1.hp.com/ewfrf/wc/softwar...;product=426322
Is that what you used? The installation instructions are at the bottom of the page. You have high definition so you have to follow steps 4 and 5
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#4 Ried0602

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Posted 15 August 2008 - 04:20 PM

There are about 100 warnings just in the application section and 11 errors. Do you want me to paste all of them? The system section has at least 100 errors. Are there any errors I should be looking for?

#5 nigglesnush85

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Posted 15 August 2008 - 05:25 PM

It is difficult to say what to look for as some problems have many causes.

If you could post back some using the copy button we can hopefully find the cause of the problem.
Regards,

Alan.

#6 Ried0602

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Posted 17 August 2008 - 12:48 PM

Here are some of the results:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 8/13/2008
Time: 10:21:03 PM
User: NT AUTHORITY\SYSTEM
Computer: YOUR-46E94OWX6A
Description:
Windows saved user YOUR-46E94OWX6A\Owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 63
Date: 8/13/2008
Time: 10:03:17 PM
User: YOUR-46E94OWX6A\Owner
Computer: YOUR-46E94OWX6A
Description:
A provider, HiPerfCooker_v1, has been registered in the WMI namespace, Root\WMI, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: System.ServiceModel.Install 3.0.0.0
Event Category: None
Event ID: 0
Date: 8/13/2008
Time: 9:33:24 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Could not detect IIS installation or IIS is disabled, skipping the Web Host Script Mappings component since it depends upon IIS to function properly.
If you believe this message is an error, check your IIS installation to make sure it is installed properly.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11907
Date: 8/13/2008
Time: 1:48:04 AM
User: YOUR-46E94OWX6A\Owner
Computer: YOUR-46E94OWX6A
Description:
Product: Microsoft Office 2000 SR-1 Premium -- Error 1907. Could not register font . Verify that you have sufficient permissions to install fonts, and that the system supports this font.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 30 30 30 30 30 34 30 {0000040
0008: 39 2d 37 38 45 31 2d 31 9-78E1-1
0010: 31 44 32 2d 42 36 30 46 1D2-B60F
0018: 2d 30 30 36 30 39 37 43 -006097C
0020: 39 39 38 45 37 7d 998E7}


Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 8/13/2008
Time: 1:46:55 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Fault bucket 01954079.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 30 31 39 35 34 30 37 39 01954079
0010: 0d 0a ..

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11706
Date: 8/13/2008
Time: 1:46:36 AM
User: YOUR-46E94OWX6A\Owner
Computer: YOUR-46E94OWX6A
Description:
Product: Microsoft Office 2000 SR-1 Premium -- Error 1706. No valid source could be found for product Microsoft Office 2000 SR-1 Premium. The Windows installer cannot continue.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 30 30 30 30 30 34 30 {0000040
0008: 39 2d 37 38 45 31 2d 31 9-78E1-1
0010: 31 44 32 2d 42 36 30 46 1D2-B60F
0018: 2d 30 30 36 30 39 37 43 -006097C
0020: 39 39 38 45 37 7d 998E7}

Event Type: Error
Event Source: .NET Runtime Optimization Service
Event Category: None
Event ID: 1101
Date: 8/13/2008
Time: 1:41:56 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: C:\Program Files\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.exe . Error code = 0x80131047


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3024
Date: 8/13/2008
Time: 1:13:05 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Application, SystemIndex Catalog


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Setup
Event ID: 1020
Date: 8/13/2008
Time: 12:53:59 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 8/13/2008
Time: 12:52:00 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Fault bucket 277633624.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 37 37 36 33 33 36 32 27763362
0010: 34 0d 0a 4..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/13/2008
Time: 12:43:59 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Faulting application hpqtra08.exe, version 70.0.170.0, faulting module msvcrt.dll, version 7.0.2600.2180, fault address 0x000378c0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq
0018: 74 72 61 30 38 2e 65 78 tra08.ex
0020: 65 20 37 30 2e 30 2e 31 e 70.0.1
0028: 37 30 2e 30 20 69 6e 20 70.0 in
0030: 6d 73 76 63 72 74 2e 64 msvcrt.d
0038: 6c 6c 20 37 2e 30 2e 32 ll 7.0.2
0040: 36 30 30 2e 32 31 38 30 600.2180
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 33 37 et 00037
0058: 38 63 30 0d 0a 8c0..


Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 8/12/2008
Time: 11:42:39 PM
User: NT AUTHORITY\SYSTEM
Computer: YOUR-46E94OWX6A
Description:
Windows saved user YOUR-46E94OWX6A\Owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 8/12/2008
Time: 5:28:07 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Fault bucket 796382961.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 37 39 36 33 38 32 39 36 79638296
0010: 31 0d 0a 1..


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/17/2008
Time: 1:23:20 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/17/2008
Time: 1:04:28 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 8/15/2008
Time: 4:29:29 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00112F21EBC8. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: c7 04 00 00 ...

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/15/2008
Time: 9:22:30 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 8/14/2008
Time: 4:31:00 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00112F21EBC8. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: c7 04 00 00 ...

Event Type: Warning
Event Source: Tcpip
Event Category: None
Event ID: 4226
Date: 8/13/2008
Time: 11:37:19 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 82 10 00 80 ....‚..€
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/13/2008
Time: 11:16:25 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/13/2008
Time: 9:37:32 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 8/13/2008
Time: 12:58:56 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 30 36 34 33 20 0070643
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 31 38 32 35 30 45 ={18250E
0028: 37 43 2d 42 33 36 45 2d 7C-B36E-
0030: 34 31 36 32 2d 38 33 38 4162-838
0038: 44 2d 31 43 34 42 34 30 D-1C4B40
0040: 38 44 38 42 37 33 7d 20 8D8B73}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 32 20 00 02 .


Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 8/13/2008
Time: 12:38:20 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows XP (KB920213).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 32 34 32 30 30 64 20 024200d
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 37 42 43 34 36 44 ={7BC46D
0028: 34 38 2d 32 41 32 30 2d 48-2A20-
0030: 34 31 35 31 2d 42 45 34 4151-BE4
0038: 37 2d 45 46 30 41 45 46 7-EF0AEF
0040: 46 41 37 42 38 31 7d 20 FA7B81}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 34 20 00 04 .

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/12/2008
Time: 10:39:50 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The Windows Driver Foundation - User-mode Driver Framework service terminated with the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 8/12/2008
Time: 10:06:57 PM
User: NT AUTHORITY\SYSTEM
Computer: YOUR-46E94OWX6A
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 8/12/2008
Time: 10:00:31 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The following boot-start or system-start driver(s) failed to load:
Aavmker4
AFD
aswSP
aswTdi
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SASDIFSV
SASKUTIL
Tcpip

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 8/12/2008
Time: 10:00:31 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 8/12/2008
Time: 10:00:31 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 8/12/2008
Time: 10:00:31 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 8/12/2008
Time: 9:59:54 PM
User: YOUR-46E94OWX6A\Administrator
Computer: YOUR-46E94OWX6A
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service netman with arguments "" in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/12/2008
Time: 9:55:45 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The avast! Web Scanner service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 8/12/2008
Time: 9:55:45 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Timeout (30000 milliseconds) waiting for the avast! Web Scanner service to connect.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/12/2008
Time: 9:55:45 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The avast! Mail Scanner service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 8/12/2008
Time: 9:55:45 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Timeout (30000 milliseconds) waiting for the avast! Mail Scanner service to connect.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 9:33:02 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Generate Activation Context failed for C:\Program Files\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.DirectX.dll. Reference error message: The operation completed successfully.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 9:33:02 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 32
Date: 8/12/2008
Time: 9:33:02 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 9:32:58 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Generate Activation Context failed for C:\Program Files\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.DirectX.dll. Reference error message: The operation completed successfully.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 9:32:58 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 32
Date: 8/12/2008
Time: 9:32:58 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 9:32:58 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Generate Activation Context failed for C:\Program Files\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.DirectX.dll. Reference error message: The operation completed successfully.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 9:32:58 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 32
Date: 8/12/2008
Time: 9:32:58 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 9:32:58 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Generate Activation Context failed for C:\Program Files\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.DirectX.dll. Reference error message: The operation completed successfully.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 9:32:49 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Generate Activation Context failed for C:\Program Files\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.DirectX.dll. Reference error message: The operation completed successfully.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/12/2008
Time: 8:58:21 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 6:35:15 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Generate Activation Context failed for C:\Program Files\MSN Messenger\msnmsgr.exe. Reference error message: The operation completed successfully.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 8/12/2008
Time: 6:35:15 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Resolve Partial Assembly failed for Microsoft.VC80.CRT. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/12/2008
Time: 6:01:59 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/12/2008
Time: 6:01:59 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/12/2008
Time: 6:01:59 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/12/2008
Time: 6:01:56 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/12/2008
Time: 6:01:50 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/12/2008
Time: 5:30:23 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 8/12/2008
Time: 4:48:56 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Installation Failure: Windows failed to install the following update with error 0x8007054f: Windows XP Service Pack 3 (KB936929).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 30 35 34 66 20 007054f
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 36 30 42 39 39 30 ={60B990
0028: 41 30 2d 36 45 46 41 2d A0-6EFA-
0030: 34 37 42 45 2d 38 46 35 47BE-8F5
0038: 41 2d 37 44 46 32 43 34 A-7DF2C4
0040: 30 32 35 38 33 45 7d 20 02583E}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 36 20 00 06 .


Event Type: Error
Event Source: NtServicePack
Event Category: None
Event ID: 4373
Date: 8/12/2008
Time: 4:48:47 PM
User: YOUR-46E94OWX6A\Owner
Computer: YOUR-46E94OWX6A
Description:
Windows XP Service Pack 3 installation failed.
An internal error occurred.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/12/2008
Time: 2:06:22 PM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 8/12/2008
Time: 4:11:52 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b8 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 50 da 28 00 00 00 00 .P(....
0028: 64 fe 00 00 00 00 00 00 d......
0030: ff ff ff ff 03 00 00 00 ....
0038: 40 00 00 c4 02 00 00 00 @......
0040: 00 20 0a 12 48 02 00 40 . ..H..@
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 10 fe e4 82 .....‚
0058: 00 00 00 00 08 90 da 82 .....‚
0060: 02 00 00 00 4a 1b 05 00 ....J...
0068: 28 00 00 05 1b 4a 00 00 (....J..
0070: 02 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 05 1b 4a 0a .....J.
0080: 00 00 00 00 02 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 8/12/2008
Time: 4:09:49 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b8 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 da 28 00 00 00 00 ..(....
0028: d1 df 00 00 00 00 00 00 ......
0030: ff ff ff ff 03 00 00 00 ....
0038: 40 00 00 c4 02 00 00 00 @......
0040: 00 20 0a 12 48 02 00 40 . ..H..@
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 10 fe e4 82 .....‚
0058: 00 00 00 00 08 90 da 82 .....‚
0060: 02 00 00 00 40 1b 05 00 ....@...
0068: 28 00 00 05 1b 40 00 00 (....@..
0070: 02 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 05 1b 40 0a .....@.
0080: 00 00 00 00 02 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 8/12/2008
Time: 4:06:02 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b8 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 30 75 24 00 00 00 00 .0u$....
0028: 0e a7 00 00 00 00 00 00 .......
0030: ff ff ff ff 03 00 00 00 ....
0038: 40 00 00 c4 02 00 00 00 @......
0040: 00 20 0a 12 48 02 00 40 . ..H..@
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 10 fe e4 82 .....‚
0058: 00 00 00 00 08 90 da 82 .....‚
0060: 02 00 00 00 a6 8e 04 00 ....Ž..
0068: 28 00 00 04 8e a6 00 00 (...Ž..
0070: 02 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 04 8e a6 0a ....Ž.
0080: 00 00 00 00 02 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/12/2008
Time: 3:56:03 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 8/12/2008
Time: 3:55:55 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b8 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 50 c7 27 00 00 00 00 .P'....
0028: 4f 0f 00 00 00 00 00 00 O.......
0030: ff ff ff ff 03 00 00 00 ....
0038: 40 00 00 c4 02 00 00 00 @......
0040: 00 20 0a 12 48 02 00 40 . ..H..@
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 10 fe e4 82 .....‚
0058: 00 00 00 00 08 90 da 82 .....‚
0060: 02 00 00 00 ea f8 04 00 ......
0068: 28 00 00 04 f8 ea 00 00 (.....
0070: 20 00 00 00 00 00 00 00 .......
0078: f0 00 03 00 04 f8 ea 0a .....
0080: 00 00 00 00 02 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 8/12/2008
Time: 3:10:39 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b8 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 90 d8 28 00 00 00 00 .(....
0028: f1 fa 00 00 00 00 00 00 ......
0030: ff ff ff ff 03 00 00 00 ....
0038: 40 00 00 c4 02 00 00 00 @......
0040: 00 20 0a 12 48 02 00 40 . ..H..@
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 10 4e e7 82 .....N‚
0058: 00 00 00 00 08 d0 d9 82 .....‚
0060: 02 00 00 00 12 1b 05 00 ........
0068: 28 00 00 05 1b 12 00 00 (.......
0070: 02 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 05 1b 12 0a .......
0080: 00 00 00 00 02 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 8/12/2008
Time: 3:10:04 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b8 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 90 58 29 00 00 00 00 .X)....
0028: 55 f2 00 00 00 00 00 00 U......
0030: ff ff ff ff 03 00 00 00 ....
0038: 40 00 00 c4 02 00 00 00 @......
0040: 00 20 0a 12 48 02 00 40 . ..H..@
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 10 4e e7 82 .....N‚
0058: 00 00 00 00 08 d0 d9 82 .....‚
0060: 02 00 00 00 12 2b 05 00 .....+..
0068: 28 00 00 05 2b 12 00 00 (...+...
0070: 04 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 05 2b 12 0a ....+..
0080: 00 00 00 00 02 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 256
Date: 8/12/2008
Time: 2:56:21 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Timed out sending notification of device interface change to window of "SAS window"

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 256
Date: 8/12/2008
Time: 2:56:01 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
Timed out sending notification of device interface change to window of "SAS window"

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/12/2008
Time: 1:54:02 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 8/12/2008
Time: 12:49:17 AM
User: N/A
Computer: YOUR-46E94OWX6A
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#7 Ried0602

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Posted 23 August 2008 - 09:40 AM

can somebody give me some information on what I posted from the event log. still don't have any sound.

#8 nigglesnush85

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Posted 23 August 2008 - 10:50 AM

Sorry about the delay,

Those errors unfortunately don't say what is causing the sound. However they do give some clues to other problems that may have affected the sound.

The System File Checker may be able to help. http://www.updatexp.com/scannow-sfc.html

1. Click Start
2. Then run.
3. Type sfc /scannow
4. Press enter.
5. Follow the prompts

The SFC works by checking Windows system files and replacing the damaged files.

Some devices may not be working correctly, check the Device Manager.

1. Click Start then run
2. Type devmgmt.msc and press enter
3. Look through the list for yellow or red marks next to the entries.
4. Let us know what you find.

Also there was an error about SP3 failing to install. Does windows update work?
Regards,

Alan.

#9 Ried0602

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Posted 24 August 2008 - 12:13 PM

the scan worked and I didn't have any dialog boxes appear. I checked the devmgmt and found no yellow or red marks. The only two devices under the sound, video, and game controller option are my logitech mic and the realtek high definition audio device. Is that all I should have. The SP3 update failed the first time but worked the second. I do believe windows update works because I installed hundreds of updates after the recovery. I haven't restarted the computer but the sound still doesn't work.

#10 Ried0602

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Posted 27 August 2008 - 03:56 PM

Still need some help please

#11 nigglesnush85

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Posted 27 August 2008 - 04:16 PM

I'm sorry for the delay,

If you click start then all programs, can you see windows or Microsoft update if not try http://www.update.microsoft.com/windowsupd...t.aspx?ln=en-us

Use http://www.gtopala.com/siw-download.html to find the exact make and model number of the sound device, with this information we can try updating the drivers.
Regards,

Alan.




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