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#1 Deathscythe

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Posted 14 August 2008 - 11:57 AM

My computer is now getting " Runtime error 21 at 024549D2." after this point it locks up and restarts any ideas of what it is or how to fix it?

thanks

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#2 hamluis

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Posted 14 August 2008 - 12:31 PM

Hi:).

What application are you using when the error appears?

Exactly what are you doing on the system that sparks the runtime error?

FWIW: Runtime errors may be caused by various items.

http://www.scribd.com/doc/2276339/runtime-error-tutorial

http://www.webopedia.com/TERM/T/TSR.html

Louis

#3 Deathscythe

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Posted 14 August 2008 - 12:35 PM

Its when the computer boots right before I go to log on.

#4 hamluis

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Posted 14 August 2008 - 12:40 PM

So you cannot logon?

Do you have a Microsoft XP CD?

Louis

#5 Deathscythe

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Posted 14 August 2008 - 01:35 PM

Here is the resolution:
- Start the computer in Safe mode (command prompt), go to the Windows\System32 directory and remove the Splm.
- Remove the directory by running "Rmdir Splm /s", exit and reboot computer.
- open Regedit and search for all occurences of NCSJAPI32 and remove.

This NCSJAPI32 application is registered as "Intelli Mouse Pro Version 2.0B"




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