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Antivirus Xp 2008


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#1 steve22l

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Posted 14 August 2008 - 07:24 AM

My friend's computer is infected with AntiVirus XP 2008. He can't download anything to help fix his problem. Is it possible for me to download the MalwareBytes program, burn it to disk, and install it on his computer in SafeMode?

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#2 quietman7

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Posted 14 August 2008 - 11:03 AM

Yes, save it to a flash (usb, pen, thumb, jump) drive or CD, transfer it to the infected machine, then install and run the program. If you cannot transfer or install from the infected machine, try running the setup (installation) file directly from the flash drive or CD so it will install on the hard drive.

Before performing a Quick Scan with MBAM in normal mode, please print out and follow these instructions.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Scanning in safe or normal mode will work but removal functions are not as powerful in safe mode. MBAM is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact, it loses some effectiveness for detection & removal when used in safe mode because the program includes a driver which does not work in safe mode. For optimal removal, normal mode is recommended. Doing a safe mode scan should only be done when a regular mode scan fails.
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