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Trojan Sheur.cael


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#1 wouterdo

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Posted 14 August 2008 - 05:58 AM

Hi,

A couple of days ago my version of AVG 8.0 reported an trojan infection of SHeur.BZZL in the C:\Documents and Settings\All Users\Application Data\Secure Solutions\Antispyware 2008 XP directory, which kept reappearing about every 2 minutes. I tried running AVG to clean it up but it didn't work. After a couple of days the reports stopped and a day later i got a report of SHeur.CAEL infection. It keeps popping up about once a day, and today i noticed some game graphics getting screwed up of GTA SA and WoW. Since i'm a total computer n00b concerning this kinda stuff, what should i post here and what am I supposed to do now? I'm affraid that it will kill my pc :-(

I saw a previous post about this virus and didn't understand jack about it, so here is what i think you should know:

System:
Microsoft Windows XP Professional
Version 2002
SP 3

Computer:
Intel® Core™2 Duo CPU
E8500 @ 3,16GHz
3.17 GHz 2.00 GB

Running AVG Version 8.0.138
Virus Database version 270.6.3/1610

Running processes:
taskmgr.exe
alg.exe
svchost.exe
avgui.exe
avgrsx.exe
firefox.exe
apdproxy.exe
PDVDServ.exe
GrooveMonitor.exe
rundll32.exe
RTHDCPL.exe
explorer.exe
searchindexer.exe
spoolsv.exe
svchost.exe
nvsvc32.exe
svchost.exe
avgwdsvc.exe
svchost.exe
svchost.exe
svchost.exe
lsass.exe
services.exe
winlogon.exe
csrss.exe
smss.exe
WindowsSearch.exe
VeohClient.exe
daemon.exe
jusched.exe
ctfmon.exe
avgtray.exe
System
Niet-Actieve systemen

Mozilla/5.0 (Windows; U; Windows NT 5.1; nl; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

I have no clue as how to stop the infection, so can someone please help me?

Thnx for the help and time.

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#2 quietman7

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Posted 14 August 2008 - 11:05 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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