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Computer Always Stuck On Logging Off When Logging Off, Restarting And Shutting Down


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#1 master131

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Posted 14 August 2008 - 03:19 AM

Ever since I caught the Xp AntiVirus 2008 randomly on startup and have removed it, MBAm prompted to remove something on boot so I clicked yes. Then my computer was stuck On Logging Off.. for a really long time so I had to hold my power button because I didn't have a restart button. Then everything was normal except when I typed my password and pressed enter, my computer was loading my personal settings longer than usual. Then I came to my desktop with no icons and no startbar. All I could see was my desktop. So I went onto Task Manager and clicked New Task then explorer. Is there a way to fix those two problems pernamently? (I have checked the registry for Shell and made sure it said explorer.exe but it already did!?!?!)

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#2 hamluis

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Posted 14 August 2008 - 09:34 AM

Have you done a good check for malware?

Typically, there are system issues after infected users think they have "removed" the malware. The malware may be gone, but some residual system effects may remain.

Just to be safe...and to get advice/suggestions from those who normally deal with malware situations and the aftermath...I suggest posting at BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

If you've already done such, it helps to know that.

Louis




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