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Cartridge Problem


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#1 nsgprasad

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Posted 14 August 2008 - 01:43 AM

My HP Photosmart C4188 developed defect after I pulled out jammed paper. there after it indicates Cartridge Problem, Check Colour Cartridge. I checked Colour Cartridge 854 for any damage, but found none. HP site instructions followed but no result. I want to know how to go "Back Up mode" to still use printer as mentioned in site ?
what could be reason for working cartridge to become defective which i doubt.
what is the solutin ? please help.

Edited by nsgprasad, 14 August 2008 - 01:45 AM.


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#2 garmanma

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Posted 14 August 2008 - 07:52 AM

When you removed the jam, did you notice if the paper was intact?It's possible some chunks are still jammed in there
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