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System Shuts Down On Its Own


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6 replies to this topic

#1 VarunV

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Posted 13 August 2008 - 11:49 PM

My Laptop shuts down on its own and with great difficulty I am able to write this. I am attaching the HijackThis Log file. Kindly review it and let me know how to resolve this problem.

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#2 teacup61

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Posted 25 August 2008 - 06:27 PM

Hello VarunV,

Welcome to Bleeping Computer :)

Sorry about the delay.:thumbsup: If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea
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Error reading poptart in Drive A: Delete kids y/n?

#3 VarunV

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Posted 25 August 2008 - 09:03 PM

Hi,

I am attaching the Hijackthis log as of August 25th, 2008

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#4 teacup61

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Posted 26 August 2008 - 04:18 AM

Hello,

Please navigate to the following file:

C:\Windows\test.bat

Please go to VirusTotal and submit the file for a scan and post the results in your next reply.

Thanks,
tea
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Error reading poptart in Drive A: Delete kids y/n?

#5 VarunV

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Posted 26 August 2008 - 08:45 PM

Hi,

I do not have a file called test.bat at this path C:\Windows. I tried unhiding the hidden files but could not find any such file. Kindly help.

#6 teacup61

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Posted 28 August 2008 - 09:32 PM

Hello,

That's all right. :thumbsup: Thank you for looking.

Please download Malwarebytes' Anti-Malware from one of these places:
http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.html
http://www.besttechie.net/tools/mbam-setup.exe

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?

#7 teacup61

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Posted 11 September 2008 - 05:36 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?




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