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Outlook Doesn't Open On First Try


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#1 kayok

kayok

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Posted 13 August 2008 - 07:38 PM

When I open Outlook, the below listed message pops up. If I cancel the message window (basically ignore and close it) and then open Outlook again it works fine. Why doesn't Outlook open properly on the first try?

Outlook could not open the file containing the folders used to send and receive e-mail messages, create appointments, and open the address book. Please select from the option listed below.
Create a new personal folders file
Open an existing personal folders file


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#2 HitSquad

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Posted 14 August 2008 - 06:40 AM

Hi kayok, welcome to BC. :thumbsup:
Run scanpst.exe as described here.
Let us know if it worked. If it didn't, please post Outlook Ver.




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