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Virus Help Please


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2 replies to this topic

#1 serenity_Ash

serenity_Ash

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Posted 12 August 2008 - 06:28 PM

hello there - tried to get the virus's out by myself and it didnt work so here i am again :thumbsup: ran vundofix and it didnt get it - have norton 360, malwarebytes to protect system


ran ATF and did both for firefox and IE

2. Malwarebytes log

Malwarebytes' Anti-Malware 1.24
Database version: 1012
Windows 5.1.2600 Service Pack 2

2:34:20 PM 8/12/2008
mbam-log-8-12-2008 (14-34-10).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 133370
Time elapsed: 1 hour(s), 10 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
F:\WINDOWS\BM4b9a8650.xml (Trojan.Vundo) -> No action taken.
F:\WINDOWS\BM4b9a8650.txt (Trojan.Vundo) -> No action taken.
F:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> No action taken.


--

3. Ran Kaspersky online scanner

Tuesday, August 12, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, August 12, 2008 19:34:02
Records in database: 1086664


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\
L:\

Scan statistics
Files scanned 103727
Threat name 2
Infected objects 2
Suspicious objects 0
Duration of the scan 03:44:04

File name Threat name Threats count
F:\Documents and Settings\Carol\Shared\Lil Wayne - Tha Carter III - 08 - Tie My Hands.mp3 Infected: Trojan-Downloader.WMA.Wimad.n 1

F:\Program Files\Dream Day Wedding - Married in Manhattan\vcwcmrq.exe Infected: Net-Worm.Win32.Kolabc.cve 1


____

4. the Deckards link said - page not found so i ran Hijackthis here is that report

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:16:14 PM, on 8/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
F:\WINDOWS\system32\LEXBCES.EXE
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Microsoft Hardware\Keyboard\type32.exe
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\HP\HP Software Update\HPWuSchd2.exe
F:\Program Files\iTunes\iTunesHelper.exe
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\MSN Messenger\msnmsgr.exe
F:\Program Files\AIM6\aim6.exe
F:\Program Files\Windows Media Player\WMPNSCFG.exe
F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
F:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
F:\Program Files\Bonjour\mDNSResponder.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Viewpoint\Common\ViewpointService.exe
F:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
F:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
F:\Program Files\iPod\bin\iPodService.exe
F:\Program Files\AIM6\aolsoftware.exe
F:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Mozilla Firefox\firefox.exe
F:\WINDOWS\system32\wuauclt.exe
F:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
F:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - F:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - F:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - F:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - F:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [PrinTray] F:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [IntelliType] "F:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "F:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "F:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] F:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "F:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Aim6] "F:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [WMPNSCFG] F:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] F:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] F:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = F:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &AOL Toolbar Search - f:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - F:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1173699533127
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{67BF4209-3FA1-4BC9-80A5-DBD1625243F6}: NameServer = 192.168.1.1
O22 - SharedTaskScheduler: discommodiousness - {33b8d257-07f6-4c06-8605-94bc21728635} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - F:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - F:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - F:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - F:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 1: Pond Aquarium Standard v1.0 Active Desktop - (no file)

--
End of file - 9225 bytes



thank you in advance
serenity

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#2 SifuMike

SifuMike

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Posted 20 August 2008 - 10:20 PM

Hello serenity,

Files Infected:
F:\WINDOWS\BM4b9a8650.xml (Trojan.Vundo) -> No action taken.
F:\WINDOWS\BM4b9a8650.txt (Trojan.Vundo) -> No action taken.
F:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> No action taken.


You ran MalwareBytes but you did not remove the malware it found. All I see in the log is No Action taken. :thumbsup:


Please run Malwarebytes' Anti-Malware again.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish, so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy and Paste the entire Malwarebytes' Anti-Malware report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediatly.

If you encounter this message:"c:\program files\malwarebytes' Anti-Malware\mbamext.dll Unable to register the dll/ocx: RegSvr32 failed with exit code 0x5" Click on ignore mbamext.dll


********************

We will run ComboFix.

You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.

Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.


You need to disable your Norton Antivirus before running ComboFix, as it will prevent it from running.

To disable Norton Antivirus:
Please navigate to the system tray on the bottom right hand corner and look for a Posted Image sign.
  • right-click it -> chose "Disable Auto-Protect."
  • select a duration of 5 hours (this assures no interference with the cleanup of your pc)
  • click "Ok."
  • a popup will warn that protection will now be disabled and the sign will now look like this: Posted Image
You succesfully disabled the Norton Antivirus Guard.



Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

To work properly, you must install ComboFix on the Desktop.

When following the instructions install the Windows XP Recovery Console if you are using XP. <== IMPORTANT
It is a simple procedure that will only take a few moments of your time. It is our safety net.


You DO NOT need to have the Windows CD to install Recovery Console!

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.


We need Recovery Console because malware damages a lot and causes an instable system - and because of that, it may happen that your computer won't be able to boot anymore. With the Recovery Console installed, there are extra options present to repair whatever malware damaged.
Also, even though you're not infected, the presence of the Recovery Console is a useful feature in case a computer won't boot anymore because of several other reasons. Read here what you can do with the Recovery Console.

Extra note: After you have installed the Recovery Console - if you reboot your computer, right after reboot, you'll see the option for the Recovery Console now as well.
Don't select to run the Recovery Console as we don't need it.
By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows.

A caution -
Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
Do not run Combofix more than once.
Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post the ComboFix log.

Edited by SifuMike, 20 August 2008 - 10:33 PM.

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#3 SifuMike

SifuMike

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Posted 27 August 2008 - 11:52 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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