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My wife is having problems with her laptop - she was trying to send an email with microsoft outlook but the laptop almost froze, the email ddid not send and outlook closed down. She has not been able to open outlook ever since - it comes up with an error report and has to close.
Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
Local time:12:35 AM
Posted 12 August 2008 - 04:12 PM
In order to help you we need the full error report.
Is it one of those Encountered a problem and needs to close, send don't send errors?
I'm not sure if that can be copied and pasted but you should be able to view the report and write down any info.
Another option is to uninstall and reinstall Outlook. She may loose her mail and address book with this option.