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Rogue Email


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#1 nighthawk2

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Posted 12 August 2008 - 07:24 AM

I have a persistant email that keeps popping up in my inbox. I have tried deleting it, filing it in a folder, putting it in junk mail, right clicking it and trying the various fixes there, and it just keeps popping up. Any ideas out there? Thanks, Russ

[Moderator edit: moved post to more appropriate forum and added Topic Description. jgw]

Edited by jgweed, 12 August 2008 - 09:17 AM.


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#2 jgweed

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Posted 12 August 2008 - 09:18 AM

Are you performing these actions on a client on your computer, or are you doing it on a web server?
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 Queen-Evie

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Posted 12 August 2008 - 09:37 AM

If you primarily use an email client, a corrupt header could be the reason why you are experiencing this issue. You will need to go to your mail webmail page, delete the message from the inbox. Next delete it from your deleted items folder.

Close out webmail, open the client. The problem should be resolved.

If you check mail by webmail, I have no clue what the solution is.




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