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Uninstalling Antivirus Software (help)


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#1 CompletelyRandom

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Posted 12 August 2008 - 04:04 AM

Erm I use Trend Micro PC-Cillin and I have 2 versions or something,
I have the Trend Micro Internet Security and Trend Micro Internet Security 2007 or soemthing like that
I tried to uninstall the first one and now when i turn my computer on, it says this application
has failed to initialize or it has initialised in a weird way and it has been terminated
but I uninstalled it so I dunno whether or not i should uninstall the 2007 version or what?
What do I do now?

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#2 trashcan7

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Posted 19 August 2008 - 06:15 PM

Does the Internet Security 2007 still start up fine?
It might be that the first one did not completely clean up during the uninstallation, and so there is something that tries to open it, but the files are gone.
If that's the case, you could always try to delete this startup entry by going to Run>msconfig>tools, and look for it. (be careful not to delete anything critical. Try researching each one if you are not sure which one it is) Spybot S&D also has a tool to look a tthe startup items that's a lot easier.




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