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Hp Printer Not Scanning


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#1 L8comer

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Posted 11 August 2008 - 05:50 PM

When I first got my HPtx1000, it worked fine with my HP6210 All-in-one. Then it didn't seem to recognize the printer. I uninstalled and re-installed the driver many times to no avail. HP tech support said that my printer is out of warranty (they just wanted my to buy a new printer). When I tried to scan there'll be a pop up that says "hpscnw not working" and Windows' trying to get a solution or something of that sort. Please help. Million thanks

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#2 usasma

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Posted 11 August 2008 - 06:28 PM

Have you downloaded the Vista drivers from the HP website? Here's a link to them: http://h10025.www1.hp.com/ewfrf/wc/softwar...;product=421991

I recall this sort of problem occurring if the XP drivers were installed (and with some of the early releases of the HP Vista drivers).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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