Posted 10 August 2008 - 04:55 PM
I'm running Windows Vista SP1 Home Premium. In trying to install RealPlayer 11, when I get to the EULA page, the Accept button won't work. I can highlight the button using <alt>A, but when I click on the button or hit the Enter key, nothing happens. Any ideas???
As an aside, I tried Real's support. The chat support said I needed to call phone support. Phone support had a recording saying I need to use chat support, and then chat support said they couldn't help me because RealPlayer is a free product. Such frustration.
I checked Real's bulletin board support. Someone else had this problem in July 2008, but the answer they received didn't solve the problem.
Any assistance will be appreciated.