Please move this post if I've put it in the wrong place. Even though the issue is with Spybot, it's not a malware problem so I thought it might be better suited to this forum rather than the security forum.
Here's a brief outline of what's happened:
I have/had Spybot S&D 1.5. I checked for updates and downloaded them, without looking what they were first! It turns out that one of them was an update to version 1.6.
Halfway through the update it had a problem. I can't remember exactly what it was, but it was along the lines of: it couldn't replace a file. I was given three choices, cancel, retry, or skip (not recommended). I re-tried several times and then gave up and cancelled. It left a shortcut for the set-up of v.1.6 on the desktop.
Research suggested v.1.5 should be removed before installing v.1.6, so I decided to remove everything related to SS&D and then to start again. Removed two instances of Spybot from Add/Remove Programs. This left the 1.6 set-up icon on the desktop and an entry for Spybot S&D > Advanced on the Start - All Programs list.
More research took me to the How To ... section on the Spybot S&D site, where I found this:
If you want to completely get rid of Spybot-S&D and the Add/Remove does not help, you can delete the installation folder (usually C:\Program Files\Spybot - Search & Destroy\), then download this very small fix and execute it (important! - this will remove all remains from the registry).
I followed the above steps and after running the download a box came up with the following:
Are you sure you want to add the information in C:\Documents and Settings\mumzy\Local Settings\Temporary Internet Files\Content.IE5\017UC2IU\Remove-spybotsd-settings.reg to the registry?
Yes / No
I selected Yes, and that was that.
However, I'd like to know if adding an entry like this is a common way to remove registry entries? And could anyone explain this process to me in simple terms, if poss, please?
Also, I tried opening the Spybot S&D > Advanced, on the Start - All Programs list, but it couldn't find the relevant file/folder so asked me if I wanted to delete the entry, which I did. Hopefully, that part of SS&D has now been removed completely.
As for the desktop icon for the set-up of v.1.6, when opened the set-up screen appeared. How far the set-up process would've gone, I don't know; I'm not sure if any of it was removed with the rest of SS&D. I deleted it (it's still in the recycle bin, though), but don't know how to check for any remaining files, etc..
All-in-all, I've made a right hash of removing this program - and I was only trying to update Spybot!
Any suggestions for how to check for any left over files, or what to do next, would be greatly appreciated. I would love to avoid any more problems when I download v.1.6 again.
Many thanks & kind regards,