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Dont Think I Got All The Bad Stuff Out


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6 replies to this topic

#1 goat88

goat88

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  • 19 posts
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  • Local time:08:37 PM

Posted 08 August 2008 - 10:10 PM

My lowlife cousin lived with my parents for a few months about 2 years ago... While he was here he managed to infect their desktop with all kinds of viruses and such.. It was to the point that it wouldnt boot normally. I was able to get it to boot and cleaned out alot of the obvious problems but i dont feel comfortable letting my parents have it back for normal use. Here are my logs- please let me know what i need to do...

KASPERSKY ONLINE SCANNER 7 REPORT
Friday, August 8, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, August 09, 2008 01:14:29
Records in database: 1070895


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
A:\
C:\
D:\
E:\

Scan statistics
Files scanned 61990
Threat name 4
Infected objects 3
Suspicious objects 1
Duration of the scan 01:20:27

File name Threat name Threats count
C:\Documents and Settings\Ryan\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Exploit.HTML.Iframe.FileDownload 1

C:\Documents and Settings\Ryan\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Bridex.a 1

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP379\A0104768.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.612 1

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP393\A0109708.exe Infected: Backdoor.Win32.Agent.aiy 1

The selected area was scanned.


Deckard's System Scanner v20071014.68
Run by Jenny on 2008-08-08 17:44:56
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
20: 2008-08-09 00:45:36 UTC - RP398 - Deckard's System Scanner Restore Point
19: 2008-08-04 03:26:07 UTC - RP397 - Software Distribution Service 3.0
18: 2008-08-04 00:25:08 UTC - RP396 - Installed Ad-Aware
17: 2008-08-03 22:16:23 UTC - RP395 - Software Distribution Service 3.0
16: 2008-08-02 16:18:44 UTC - RP394 - Software Distribution Service 3.0


-- First Restore Point --
1: 2008-07-27 23:01:21 UTC - RP379 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Jenny.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:35 PM, on 8/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jenny\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Jenny.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://127.0.0.1:22737/Citrix/MetaFrameXP/...at810029670.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://ryanvision.spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k42037/sb02a.cab
O16 - DPF: {6DF12A36-50A0-11D5-ADF8-0050DA74F67C} (UniPrintWebCab Control) - https://wnsgweb.com/UserApplet/UniPrintWeb.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1157153450536
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.spamblockerutility.com/ins...ckerutility.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/1441/ftp...23/cpbrkpie.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\WINDOWS\System32\CTsvcCDA.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7089 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R1 SbcpHid - c:\windows\system32\drivers\sbcphid.sys
R2 mrtRate - c:\windows\system32\drivers\mrtrate.sys <Not Verified; Marimba, Inc.; Rate Sensing Manager>

S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 NMSCFG (NIC Management Service Configuration Driver) - c:\windows\system32\drivers\nmscfg.sys <Not Verified; Intel Corporation; Intel® NMSCFG Driver>
S3 SymEvent - c:\program files\symantec\symevent.sys (file missing)
S3 SYMIDSCO - c:\progra~1\common~1\symant~1\symcdata\ids-di~1\20080724.001\symidsco.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S2 Creative Service for CDROM Access - c:\windows\system32\ctsvccda.exe (file missing)
S3 NMSSvc (Intel® NMS) - c:\windows\system32\nmssvc.exe <Not Verified; Intel Corporation; NMS>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: VgaSave
Device ID: ROOT\LEGACY_VGASAVE\0000
Manufacturer:
Name: VgaSave
PNP Device ID: ROOT\LEGACY_VGASAVE\0000
Service: VgaSave


-- Scheduled Tasks -------------------------------------------------------------

2006-08-20 19:01:54 388 --a------ C:\WINDOWS\Tasks\1-Click Maintenance.job
2004-07-19 13:37:04 390 --a------ C:\WINDOWS\Tasks\WebReg 20040719133704.job
2003-02-01 13:14:24 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 1.job


-- Files created between 2008-07-08 and 2008-08-08 -----------------------------

2008-08-08 17:42:26 0 d-------- C:\Program Files\Trend Micro
2008-08-03 17:25:09 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-08-03 15:57:38 0 d-------- C:\Program Files\Panda Security
2008-08-03 15:18:56 0 dr-h----- C:\Documents and Settings\Jenny\Recent
2008-07-27 19:14:43 0 d-------- C:\WINDOWS\network diagnostic
2008-07-27 18:56:14 0 d-------- C:\317150ff96eb3ee30170
2008-07-27 18:48:24 0 d--h----- C:\$AVG8.VAULT$
2008-07-27 18:44:44 0 d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-07-27 18:32:03 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-07-27 18:31:47 0 d-------- C:\Program Files\AVG
2008-07-27 18:31:45 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-07-27 18:25:29 0 d-------- C:\Documents and Settings\LocalService\Start Menu
2008-07-27 18:24:34 0 d-------- C:\WINDOWS\Prefetch
2008-07-27 18:07:12 0 d-------- C:\WINDOWS\peernet
2008-07-27 18:07:11 0 d-------- C:\WINDOWS\provisioning
2008-07-27 18:05:07 0 d-------- C:\WINDOWS\ServicePackFiles
2008-07-27 17:59:09 0 d-------- C:\WINDOWS\EHome
2008-07-27 17:08:23 0 d-------- C:\WINDOWS\system32\PreInstall
2008-07-27 17:08:19 0 d--h----- C:\WINDOWS\$hf_mig$
2008-07-27 16:34:44 0 dr-h----- C:\Documents and Settings\Ryan\Recent


-- Find3M Report ---------------------------------------------------------------

2008-08-03 19:43:35 0 d-------- C:\Program Files\Common Files\Adobe
2008-08-03 17:25:32 0 d-------- C:\Program Files\Lavasoft
2008-08-03 17:24:37 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-27 20:43:16 0 d-------- C:\Program Files\MUSICMATCH
2008-07-27 18:07:31 0 d-------- C:\Program Files\Messenger
2008-07-27 18:07:13 0 d-------- C:\Program Files\Movie Maker
2008-07-27 18:04:48 0 d-------- C:\Program Files\Windows NT
2008-07-27 17:04:09 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-07-27 17:00:09 0 d-------- C:\Program Files\Common Files
2008-07-27 16:51:29 0 d-------- C:\Program Files\CCleaner
2008-07-27 16:01:37 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-07-27 15:59:47 0 d-------- C:\Program Files\Common Files\Real
2008-07-27 15:58:01 0 d-------- C:\Program Files\Dell Computer
2008-07-27 15:54:19 0 d-------- C:\Program Files\Kodak


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [01/02/2006 05:41 PM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/27/2008 06:31 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 12:56 AM]

C:\Documents and Settings\Jenny\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 8:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 8:00:00 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
@=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 7.0 Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 7.0 Tray Icon.lnk
backup=C:\WINDOWS\pss\America Online 7.0 Tray Icon.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^DING!.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\DING!.lnk
backup=C:\WINDOWS\pss\DING!.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=C:\WINDOWS\pss\Kodak EasyShare software.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak software updater.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak software updater.lnk
backup=C:\WINDOWS\pss\Kodak software updater.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office OneNote 2003 Quick Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office OneNote 2003 Quick Launch.lnk
backup=C:\WINDOWS\pss\Microsoft Office OneNote 2003 Quick Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
"C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
BCMSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
"C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DwlClient]
C:\Program Files\Common Files\Dell\EUSW\Support.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
"C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
"C:\Program Files\HP\HP Software Update\HPWuSchd.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iHP-100]
C:\Program Files\iRiver\iHP100\iHPDetect.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\msnmsgr.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Norton SystemWorks]
"C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
nwiz.exe /install

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QAGENT]
C:\Program Files\QUICKENW\QAGENT.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSC_UserPrompt]
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UserFaultCheck]
"C:\Documents and Settings\All Users\_qbothome\_qbotinj.exe" "C:\Documents and Settings\All Users\_qbothome\_qbot.dll" /c %systemroot%\system32\dumprep 0 -u




-- End of Deckard's System Scanner: finished at 2008-08-08 17:51:16 ------------




Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.40GHz
Percentage of Memory in Use: 31%
Physical Memory (total/avail): 1535 MiB / 1056.59 MiB
Pagefile Memory (total/avail): 1772.74 MiB / 1364.4 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1939.87 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 55.84 GiB total, 36.52 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD600BB-75CAA0 - 55.87 GiB - 2 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 55.84 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: AVG Anti-Virus Free v8.0 (AVG Technologies)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"="C:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe:*:Disabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Jenny\Application Data
CLASSPATH=C:\Program Files\JavaSoft\JRE\1.3.1_04\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=J
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Jenny
LOGONSERVER=\\J
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\ATI Technologies\ATI.ACE\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0207
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\JavaSoft\JRE\1.3.1_04\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Jenny\LOCALS~1\Temp
TMP=C:\DOCUME~1\Jenny\LOCALS~1\Temp
USERDOMAIN=J
USERNAME=Jenny
USERPROFILE=C:\Documents and Settings\Jenny
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Jenny (admin)
Ryan (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\Creative\SBLive\Program\Ctzapxx.EXE" /X /U /S /R
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\System32\Macromed\Flash\UninstFl.exe -q
Adobe Reader 6.0.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A00000000001}
America Online --> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
AOL Coach Version 1.0(Build:20011028.1) --> C:\WINDOWS\AolCInUn.exe
ATI - Software Uninstall Utility --> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Catalyst Control Center --> MsiExec.exe /I{D84E40A2-380A-46E9-A750-6F55D398D973}
ATI Display Driver --> rundll32 C:\WINDOWS\System32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AVG Free 8.0 --> C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
BCM V.92 56K Modem --> C:\WINDOWS\BCMSMU.exe quiet
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
Classic PhoneTools --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E3436EE2-D5CB-4249-840B-3A0140CC34C3}\setup.exe" -l0x9 ControlPanel
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Modem-On-Hold --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support --> MsiExec.exe /X{43FCA273-9534-40DB-B7C5-D7758875616A}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
DING! --> MsiExec.exe /X{84031A18-BA9A-4156-A74F-E05B52DDFCE2}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Image Zone 3.5 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 3.5 --> "C:\Program Files\HP\Digital Imaging\{0FABD3D7-3036-4e78-B29D-58957ADB0A12}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Software Update --> MsiExec.exe /X{34957B51-9676-41CE-9E52-44AE91B73F1C}
iHP Manager VER 1.20 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{16D16514-F72B-49DA-9F3E-E5681BBD0A12}\Setup.exe" -l0x9
Intel® PRO Ethernet Adapter and Software --> Prounstl.exe
Intel® PROSet II --> MsiExec.exe /I{01A4AEDE-F219-49A2-B855-16A016EAF9A4}
iPod Updater 2004-11-15 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{06E73C0B-7DE7-4F41-860B-587033B75BD9} /l1033
iTunes --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{59C4F14F-7590-45FC-BE9F-A67AB3590709} /l1033
Java 2 Runtime Environment Standard Edition v1.3.1_04 --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\JavaSoft\JRE\1.3.1_04\Uninst.isu"
MetaFrame Presentation Server Web Client for Win32 --> RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wficat.inf,DefaultUninstall
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Office OneNote 2003 --> MsiExec.exe /I{90A10409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Project Professional 2003 --> MsiExec.exe /I{903B0409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Visio Professional 2003 --> MsiExec.exe /I{90510409-6000-11D3-8CFE-0150048383C9}
Microsoft Office XP Professional with FrontPage --> MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MSN Music Assistant --> rundll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msninst.inf,Uninstall
NVIDIA Windows 2000/XP Display Drivers --> rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nv4_disp.inf
Paint Shop Pro 7 --> MsiExec.exe /I{D6DE02C7-1F47-11D4-9515-00105AE4B89A}
Quicken 2002 New User Edition --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\QUICKENW\Uninst.isu" -c"C:\Program Files\QUICKENW\uninst.dll"
QuickTime --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{929408E6-D265-4174-805F-81D1D914E2A4} /l1033
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Sound Blaster Live! --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{96E16100-A77F-4B31-B9AD-FFBA040EE1BD}\setup.exe" -l0x9
Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
WordPerfect Office 2002 --> C:\WINDOWS\Corel\uninst32.exe
WordPerfect Office 2002 --> C:\WINDOWS\Corel\Uninst32.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type586 / Error
Event Submitted/Written: 08/03/2008 03:17:16 PM
Event ID/Source: 1024 / MsiInstaller
Event Description:
Product: Microsoft Office XP Professional with FrontPage - Update '{DA256408-A2E7-41A5-8AD6-62ACB86A0FD7}' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Event Record #/Type585 / Error
Event Submitted/Written: 08/03/2008 03:17:15 PM
Event ID/Source: 11706 / MsiInstaller
Event Description:
Product: Microsoft Office XP Professional with FrontPage -- Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP.

Event Record #/Type551 / Error
Event Submitted/Written: 08/02/2008 09:31:55 AM
Event ID/Source: 1031 / ASP.NET 1.0.3705.6060
Event Description:
0x80040154

Event Record #/Type535 / Warning
Event Submitted/Written: 08/02/2008 09:21:25 AM
Event ID/Source: 1020 / ASP.NET 1.1.4322.0
Event Description:
Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.

Event Record #/Type458 / Warning
Event Submitted/Written: 07/27/2008 06:49:50 PM
Event ID/Source: 4440 / COM+
Event Description:
The CRM log file was originally created on a computer with a different name. It has been updated with the name of the current computer. If this warning appears when the computer name has been changed then no further action is required. PEDRO

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{176E87DA-0281-435B-968E-B9F4AD50E039}
Server Application Name: System Application
Comsvcs.dll file version: ENU 2001.12.4414.258 shp



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type44380 / Warning
Event Submitted/Written: 08/08/2008 05:49:51 PM
Event ID/Source: 4 / E100B
Event Description:
Adapter Intel® PRO/100 VE Network Connection: Adapter Link Down

Event Record #/Type44355 / Error
Event Submitted/Written: 08/08/2008 05:35:09 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Creative Service for CDROM Access service failed to start due to the following error:
%%2

Event Record #/Type44348 / Warning
Event Submitted/Written: 08/03/2008 08:32:33 PM
Event ID/Source: 20 / Print
Event Description:
Printer Driver Microsoft Office Document Image Writer Driver for Windows NT x86 Version-3 was added or updated. Files:- mdigraph.dll, mdiui.dll, mdiui.dll.

Event Record #/Type44347 / Warning
Event Submitted/Written: 08/03/2008 08:32:32 PM
Event ID/Source: 3 / Print
Event Description:
Printer Microsoft Office Document Image Writer was deleted.

Event Record #/Type44346 / Warning
Event Submitted/Written: 08/03/2008 08:32:32 PM
Event ID/Source: 4 / Print
Event Description:
Printer Microsoft Office Document Image Writer is pending deletion.



-- End of Deckard's System Scanner: finished at 2008-08-08 17:51:16 ------------

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#2 Shaba

Shaba

    Koutsi


  • Members
  • 7,872 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:05:37 AM

Posted 20 August 2008 - 05:04 AM

Hello and welcome to BC

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

Please see here for instructions
how to install HijackThis and make a logfile. Save it into convenient location and include it to your next reply, please.

Next
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Please post back with HijackThis log and Kaspersky report.

Regards
Microsoft MVP Consumer Security
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#3 goat88

goat88
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
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  • Local time:08:37 PM

Posted 20 August 2008 - 06:28 PM

Shaba,

Thank you for your reply. I have not done anything else with the computer since my first post. I did include everything you asked for in that first post. After running all those scans I turned the computer off and havnt turned it on since so nothing will be different on them. Here they are again.

Thank you in advance for your help.

KASPERSKY ONLINE SCANNER 7 REPORT
Friday, August 8, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, August 09, 2008 01:14:29
Records in database: 1070895


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
A:\
C:\
D:\
E:\

Scan statistics
Files scanned 61990
Threat name 4
Infected objects 3
Suspicious objects 1
Duration of the scan 01:20:27

File name Threat name Threats count
C:\Documents and Settings\Ryan\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Exploit.HTML.Iframe.FileDownload 1

C:\Documents and Settings\Ryan\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Bridex.a 1

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP379\A0104768.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.612 1

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP393\A0109708.exe Infected: Backdoor.Win32.Agent.aiy 1

The selected area was scanned.


Deckard's System Scanner v20071014.68
Run by Jenny on 2008-08-08 17:44:56
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
20: 2008-08-09 00:45:36 UTC - RP398 - Deckard's System Scanner Restore Point
19: 2008-08-04 03:26:07 UTC - RP397 - Software Distribution Service 3.0
18: 2008-08-04 00:25:08 UTC - RP396 - Installed Ad-Aware
17: 2008-08-03 22:16:23 UTC - RP395 - Software Distribution Service 3.0
16: 2008-08-02 16:18:44 UTC - RP394 - Software Distribution Service 3.0


-- First Restore Point --
1: 2008-07-27 23:01:21 UTC - RP379 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Jenny.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:35 PM, on 8/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jenny\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Jenny.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://127.0.0.1:22737/Citrix/MetaFrameXP/...at810029670.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://ryanvision.spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k42037/sb02a.cab
O16 - DPF: {6DF12A36-50A0-11D5-ADF8-0050DA74F67C} (UniPrintWebCab Control) - https://wnsgweb.com/UserApplet/UniPrintWeb.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1157153450536
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.spamblockerutility.com/ins...ckerutility.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/1441/ftp...23/cpbrkpie.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\WINDOWS\System32\CTsvcCDA.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IntelŪ NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7089 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R1 SbcpHid - c:\windows\system32\drivers\sbcphid.sys
R2 mrtRate - c:\windows\system32\drivers\mrtrate.sys <Not Verified; Marimba, Inc.; Rate Sensing Manager>

S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 NMSCFG (NIC Management Service Configuration Driver) - c:\windows\system32\drivers\nmscfg.sys <Not Verified; Intel Corporation; IntelŪ NMSCFG Driver>
S3 SymEvent - c:\program files\symantec\symevent.sys (file missing)
S3 SYMIDSCO - c:\progra~1\common~1\symant~1\symcdata\ids-di~1\20080724.001\symidsco.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S2 Creative Service for CDROM Access - c:\windows\system32\ctsvccda.exe (file missing)
S3 NMSSvc (IntelŪ NMS) - c:\windows\system32\nmssvc.exe <Not Verified; Intel Corporation; NMS>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: VgaSave
Device ID: ROOT\LEGACY_VGASAVE\0000
Manufacturer:
Name: VgaSave
PNP Device ID: ROOT\LEGACY_VGASAVE\0000
Service: VgaSave


-- Scheduled Tasks -------------------------------------------------------------

2006-08-20 19:01:54 388 --a------ C:\WINDOWS\Tasks\1-Click Maintenance.job
2004-07-19 13:37:04 390 --a------ C:\WINDOWS\Tasks\WebReg 20040719133704.job
2003-02-01 13:14:24 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 1.job


-- Files created between 2008-07-08 and 2008-08-08 -----------------------------

2008-08-08 17:42:26 0 d-------- C:\Program Files\Trend Micro
2008-08-03 17:25:09 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-08-03 15:57:38 0 d-------- C:\Program Files\Panda Security
2008-08-03 15:18:56 0 dr-h----- C:\Documents and Settings\Jenny\Recent
2008-07-27 19:14:43 0 d-------- C:\WINDOWS\network diagnostic
2008-07-27 18:56:14 0 d-------- C:\317150ff96eb3ee30170
2008-07-27 18:48:24 0 d--h----- C:\$AVG8.VAULT$
2008-07-27 18:44:44 0 d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-07-27 18:32:03 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-07-27 18:31:47 0 d-------- C:\Program Files\AVG
2008-07-27 18:31:45 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-07-27 18:25:29 0 d-------- C:\Documents and Settings\LocalService\Start Menu
2008-07-27 18:24:34 0 d-------- C:\WINDOWS\Prefetch
2008-07-27 18:07:12 0 d-------- C:\WINDOWS\peernet
2008-07-27 18:07:11 0 d-------- C:\WINDOWS\provisioning
2008-07-27 18:05:07 0 d-------- C:\WINDOWS\ServicePackFiles
2008-07-27 17:59:09 0 d-------- C:\WINDOWS\EHome
2008-07-27 17:08:23 0 d-------- C:\WINDOWS\system32\PreInstall
2008-07-27 17:08:19 0 d--h----- C:\WINDOWS\$hf_mig$
2008-07-27 16:34:44 0 dr-h----- C:\Documents and Settings\Ryan\Recent


-- Find3M Report ---------------------------------------------------------------

2008-08-03 19:43:35 0 d-------- C:\Program Files\Common Files\Adobe
2008-08-03 17:25:32 0 d-------- C:\Program Files\Lavasoft
2008-08-03 17:24:37 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-27 20:43:16 0 d-------- C:\Program Files\MUSICMATCH
2008-07-27 18:07:31 0 d-------- C:\Program Files\Messenger
2008-07-27 18:07:13 0 d-------- C:\Program Files\Movie Maker
2008-07-27 18:04:48 0 d-------- C:\Program Files\Windows NT
2008-07-27 17:04:09 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-07-27 17:00:09 0 d-------- C:\Program Files\Common Files
2008-07-27 16:51:29 0 d-------- C:\Program Files\CCleaner
2008-07-27 16:01:37 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-07-27 15:59:47 0 d-------- C:\Program Files\Common Files\Real
2008-07-27 15:58:01 0 d-------- C:\Program Files\Dell Computer
2008-07-27 15:54:19 0 d-------- C:\Program Files\Kodak


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [01/02/2006 05:41 PM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/27/2008 06:31 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 12:56 AM]

C:\Documents and Settings\Jenny\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 8:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 8:00:00 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
@=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 7.0 Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 7.0 Tray Icon.lnk
backup=C:\WINDOWS\pss\America Online 7.0 Tray Icon.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^DING!.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\DING!.lnk
backup=C:\WINDOWS\pss\DING!.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=C:\WINDOWS\pss\Kodak EasyShare software.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak software updater.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak software updater.lnk
backup=C:\WINDOWS\pss\Kodak software updater.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office OneNote 2003 Quick Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office OneNote 2003 Quick Launch.lnk
backup=C:\WINDOWS\pss\Microsoft Office OneNote 2003 Quick Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
"C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
BCMSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
"C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DwlClient]
C:\Program Files\Common Files\Dell\EUSW\Support.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
"C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
"C:\Program Files\HP\HP Software Update\HPWuSchd.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iHP-100]
C:\Program Files\iRiver\iHP100\iHPDetect.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\msnmsgr.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Norton SystemWorks]
"C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
nwiz.exe /install

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QAGENT]
C:\Program Files\QUICKENW\QAGENT.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSC_UserPrompt]
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UserFaultCheck]
"C:\Documents and Settings\All Users\_qbothome\_qbotinj.exe" "C:\Documents and Settings\All Users\_qbothome\_qbot.dll" /c %systemroot%\system32\dumprep 0 -u




-- End of Deckard's System Scanner: finished at 2008-08-08 17:51:16 ------------




Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: IntelŪ PentiumŪ 4 CPU 2.40GHz
Percentage of Memory in Use: 31%
Physical Memory (total/avail): 1535 MiB / 1056.59 MiB
Pagefile Memory (total/avail): 1772.74 MiB / 1364.4 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1939.87 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 55.84 GiB total, 36.52 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD600BB-75CAA0 - 55.87 GiB - 2 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 55.84 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: AVG Anti-Virus Free v8.0 (AVG Technologies)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"="C:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe:*:Disabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Jenny\Application Data
CLASSPATH=C:\Program Files\JavaSoft\JRE\1.3.1_04\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=J
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Jenny
LOGONSERVER=\\J
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\ATI Technologies\ATI.ACE\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0207
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\JavaSoft\JRE\1.3.1_04\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Jenny\LOCALS~1\Temp
TMP=C:\DOCUME~1\Jenny\LOCALS~1\Temp
USERDOMAIN=J
USERNAME=Jenny
USERPROFILE=C:\Documents and Settings\Jenny
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Jenny (admin)
Ryan (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\Creative\SBLive\Program\Ctzapxx.EXE" /X /U /S /R
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\System32\Macromed\Flash\UninstFl.exe -q
Adobe Reader 6.0.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A00000000001}
America Online --> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
AOL Coach Version 1.0(Build:20011028.1) --> C:\WINDOWS\AolCInUn.exe
ATI - Software Uninstall Utility --> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Catalyst Control Center --> MsiExec.exe /I{D84E40A2-380A-46E9-A750-6F55D398D973}
ATI Display Driver --> rundll32 C:\WINDOWS\System32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AVG Free 8.0 --> C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
BCM V.92 56K Modem --> C:\WINDOWS\BCMSMU.exe quiet
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
Classic PhoneTools --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E3436EE2-D5CB-4249-840B-3A0140CC34C3}\setup.exe" -l0x9 ControlPanel
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Modem-On-Hold --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support --> MsiExec.exe /X{43FCA273-9534-40DB-B7C5-D7758875616A}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
DING! --> MsiExec.exe /X{84031A18-BA9A-4156-A74F-E05B52DDFCE2}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Image Zone 3.5 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 3.5 --> "C:\Program Files\HP\Digital Imaging\{0FABD3D7-3036-4e78-B29D-58957ADB0A12}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Software Update --> MsiExec.exe /X{34957B51-9676-41CE-9E52-44AE91B73F1C}
iHP Manager VER 1.20 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{16D16514-F72B-49DA-9F3E-E5681BBD0A12}\Setup.exe" -l0x9
IntelŪ PRO Ethernet Adapter and Software --> Prounstl.exe
IntelŪ PROSet II --> MsiExec.exe /I{01A4AEDE-F219-49A2-B855-16A016EAF9A4}
iPod Updater 2004-11-15 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{06E73C0B-7DE7-4F41-860B-587033B75BD9} /l1033
iTunes --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{59C4F14F-7590-45FC-BE9F-A67AB3590709} /l1033
Java 2 Runtime Environment Standard Edition v1.3.1_04 --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\JavaSoft\JRE\1.3.1_04\Uninst.isu"
MetaFrame Presentation Server Web Client for Win32 --> RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wficat.inf,DefaultUninstall
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Office OneNote 2003 --> MsiExec.exe /I{90A10409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Project Professional 2003 --> MsiExec.exe /I{903B0409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Visio Professional 2003 --> MsiExec.exe /I{90510409-6000-11D3-8CFE-0150048383C9}
Microsoft Office XP Professional with FrontPage --> MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MSN Music Assistant --> rundll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msninst.inf,Uninstall
NVIDIA Windows 2000/XP Display Drivers --> rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nv4_disp.inf
Paint Shop Pro 7 --> MsiExec.exe /I{D6DE02C7-1F47-11D4-9515-00105AE4B89A}
Quicken 2002 New User Edition --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\QUICKENW\Uninst.isu" -c"C:\Program Files\QUICKENW\uninst.dll"
QuickTime --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{929408E6-D265-4174-805F-81D1D914E2A4} /l1033
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Sound Blaster Live! --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{96E16100-A77F-4B31-B9AD-FFBA040EE1BD}\setup.exe" -l0x9
Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
WordPerfect Office 2002 --> C:\WINDOWS\Corel\uninst32.exe
WordPerfect Office 2002 --> C:\WINDOWS\Corel\Uninst32.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type586 / Error
Event Submitted/Written: 08/03/2008 03:17:16 PM
Event ID/Source: 1024 / MsiInstaller
Event Description:
Product: Microsoft Office XP Professional with FrontPage - Update '{DA256408-A2E7-41A5-8AD6-62ACB86A0FD7}' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Event Record #/Type585 / Error
Event Submitted/Written: 08/03/2008 03:17:15 PM
Event ID/Source: 11706 / MsiInstaller
Event Description:
Product: Microsoft Office XP Professional with FrontPage -- Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP.

Event Record #/Type551 / Error
Event Submitted/Written: 08/02/2008 09:31:55 AM
Event ID/Source: 1031 / ASP.NET 1.0.3705.6060
Event Description:
0x80040154

Event Record #/Type535 / Warning
Event Submitted/Written: 08/02/2008 09:21:25 AM
Event ID/Source: 1020 / ASP.NET 1.1.4322.0
Event Description:
Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.

Event Record #/Type458 / Warning
Event Submitted/Written: 07/27/2008 06:49:50 PM
Event ID/Source: 4440 / COM+
Event Description:
The CRM log file was originally created on a computer with a different name. It has been updated with the name of the current computer. If this warning appears when the computer name has been changed then no further action is required. PEDRO

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{176E87DA-0281-435B-968E-B9F4AD50E039}
Server Application Name: System Application
Comsvcs.dll file version: ENU 2001.12.4414.258 shp



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type44380 / Warning
Event Submitted/Written: 08/08/2008 05:49:51 PM
Event ID/Source: 4 / E100B
Event Description:
Adapter IntelŪ PRO/100 VE Network Connection: Adapter Link Down

Event Record #/Type44355 / Error
Event Submitted/Written: 08/08/2008 05:35:09 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Creative Service for CDROM Access service failed to start due to the following error:
%%2

Event Record #/Type44348 / Warning
Event Submitted/Written: 08/03/2008 08:32:33 PM
Event ID/Source: 20 / Print
Event Description:
Printer Driver Microsoft Office Document Image Writer Driver for Windows NT x86 Version-3 was added or updated. Files:- mdigraph.dll, mdiui.dll, mdiui.dll.

Event Record #/Type44347 / Warning
Event Submitted/Written: 08/03/2008 08:32:32 PM
Event ID/Source: 3 / Print
Event Description:
Printer Microsoft Office Document Image Writer was deleted.

Event Record #/Type44346 / Warning
Event Submitted/Written: 08/03/2008 08:32:32 PM
Event ID/Source: 4 / Print
Event Description:
Printer Microsoft Office Document Image Writer is pending deletion.



-- End of Deckard's System Scanner: finished at 2008-08-08 17:51:16 ------------

#4 thewall

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Posted 22 August 2008 - 08:46 PM

Hello goat88 :thumbsup: Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you from here forward and will need some time to look over your log.

I ask that you refrain from running tools other than those we will ask you to while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.


Thanks,



thewall
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

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Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#5 thewall

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Posted 24 August 2008 - 09:30 AM

Hello again goat88,



One or more of the identified infections is a backdoor trojan

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards.

For the time being I will proceed on the assumption you wish to clean up your computer. If you do not and would rather reformat or reinstall let me know in your next reply.



1.)


Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.








2.)




Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


In your next reply please include the following:

  • Text from SDFix
  • Log from SuperAntiSpyware
  • New HJT log(Not DSS)



Thanks
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#6 thewall

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Posted 29 August 2008 - 07:13 AM

Hello, I need to know if you still require assistance with your log or if the problem has been solved.



Thanks, :thumbsup:
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#7 don77

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Posted 30 August 2008 - 06:57 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.




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