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2 replies to this topic

#1 Lea08


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Posted 08 August 2008 - 04:06 PM

hey, having quite a bit of trouble with my laptop. every time i boot in normal mode within a few minutes i get the blue screen of death error.

I have it up right now:
A problem has been detected and windows has been shut down to prevent damage to your computer.


If this is the frist time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure ............ blah blah blah

If problems continue................... blah blah

Technical information:

*** STOP: 0x0000007A (0xC0427C60, 0xC000003C, 0x1B2EE860, 0x84F8CEAF)

*** Ntfs.sys - Address 84F8CEAF base at 84EBF000, DateStamp 4549aceb

Collecting data for crash dump ...
Initializing disk for crash dump ...
Physical memory dump FAILED with status 0xC0000185.
Contact your system admin or tech support group for further assistance.

some other info that might help:
the above error is actually DIFFERENT than one I was receiving earlier; the "Ntfs.sys - ...." part instead had "partmgr.sys"
now, i've been googling this issue for a few days now and i've read that if a faulty driver is to blame, you can boot in Safe Mode with Command Prompt and rename the faulty driver. i followed directions on doing that today and, although logged on as administrator, the response from the prompt was "Access is denied." But the fact that that particular driver no longer shows up on the BSOD error, I'm thinking that may have fixed it?
another thing i tried was resetting the BIOS. that actually does seem to rid the computer of the BSOD but the visual appearance of the taskbar is altered and not preferably.


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#2 sunshyne


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Posted 31 January 2009 - 03:58 PM

This is A LOT like my problem - did you ever find a resolution to your problem?

#3 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 31 January 2009 - 04:50 PM

There's several different reasons for this error.
The first thing to try is to run Startup Repair: http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

Once that's done, also run the Windows Memory Diagnostic from the same screens. http://www.bleepingcomputer.com/tutorials/using-vista-windows-memory-diagnostics-tool/

Finally, download a bootable hard drive diagnostic from the manufacturer of your hard drive. Links to the most common manufacturer's are in this topic: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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