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Still Fighting Antivirus Xp 2008 Infection


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#1 hopeIcan

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Posted 08 August 2008 - 10:24 AM

My wife's desktop got infected with Antivirus XP 2008. She doesn't know when/how it happened. (Her wallpaper has been replaced by a blue background, and the display tab in "Display Properties" no longer appears.) I first ran a full scan with Symantec Antivirus and then went the Symantec site and followed instructions for removal of this trojan, which mainly involved deleted several registry keys. The problem continued, however, and I started searching until I found bleepingcomputer and researched posts.

I installed and ran Malwarebytes Antimalware, which turned up several more infected items. The software removed them successfully.

Somewhere in this sequence I started getting the following error message on startup:

Windows cannot find "C:\WINDOWS\system32\wpx120.cpx". Make sure you typed the name correctly, and then try again.


I have installed and run HijackThis, but I don't know what to do with the results. I can post relevant logs, if you'll tell me what you need. Thanks for whatever help you can give me.

Edited by Orange Blossom, 08 August 2008 - 11:06 AM.
Move to more appropriate forum. ~ OB


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#2 boopme

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Posted 08 August 2008 - 11:50 AM

This cn be fixed by using the Autoruns tool.
Please see quietman7's instructions in post # 10 here ...

http://www.bleepingcomputer.com/forums/top...tml#entry781043
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#3 hopeIcan

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Posted 08 August 2008 - 01:57 PM

Tried AutoRuns (in reponse to boopme's post), but nothing shows up that appears to be associated with my problems.

Also, the problems are growing. In addition to the error message about the missing wpx120.cpx file at startup (see original post), a couple of other things are happening.

(1) I can no longer run Task Manager (it shows up dimmed when I try to launch it).
(2) When I try to run REGEDIT, a message flashes very briefly telling me that the administrator has disabled it.


Number (1) is doubtless related to the fact that no matter how many times I run MalwareBytes Anti-Malware, I get the following result:

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.


Finally (for now), the version of SpyBot wouldn't run when I tried it, so I uninstalled it, restarted, and installed the newest version of SpyBot. Even after restarting (which SpyBot doesn't ask for), SpyBot would not run.

Something's going on that is preventing a lot of utilities from working.

#4 quietman7

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Posted 08 August 2008 - 02:51 PM

Sometimes another piece of malware which has not been detected protects other files (which have been detected) so they cannot be permanently deleted. Others are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. This infection will require further investigation and probably the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#5 hopeIcan

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Posted 08 August 2008 - 03:35 PM

Thanks. I have started a new topic in HijackThis Logs and Malware Removal," as suggested.

The new topic is: Stubborn Antivirus XP 2008

I appreciate the guidance.

#6 quietman7

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Posted 08 August 2008 - 04:42 PM

You're welcome.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation and good luck with your log.
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