Posted 07 August 2008 - 05:38 PM
I have had my Dell Inspiron 1300 laptop, running Windows XP, for over two years now and it has never been this bad. These problems have been going on for close to a month, and no amount of diagnostics, help tools, deletion of Internet files, virus or spyware scans have made any difference. I have attempted to restore my system to an earlier date three times without success. I am beginning to consider reformatting the whole thing, which I'd really really like to avoid.
-I cannot, using neither Firefox or Internet Explorer, perform Google searches, access Hotmail or Yahoo, access Facebook, or visit Dell, Microsoft or Bleeping Computer (I'm writing this on the basemen desktop.)
-I have been using Avast and Spybot Search and Destroy for years now, and they have both always worked well. I have been keeping them both updated and using them regularly. However, since the problems began every scan I run turns up dozens of new viruses and spybots, regardless of what changes I've made to my Internet habits. Win32 viruses are especially common. This may be linked to the fact that at least one instance of Rundll32.exe, which I understand is a suspicious process, is always active whenever I turn on the computer.
-The computer runs more slowly and freezes and crashes more often than it ever did before. Sometimes it will simply freeze up for a few minutes then enter Standby mode for no reason at all. At other times the screen goes blank, then it enters Standby.
-All in all, the computer is bricked and I cannot use it as normal. Considering I'll be needing it for school soon, any help would be greatly appreciated.