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Vista Antivirus, Log In Issues, Warning Messages...oh My!


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#1 roseydopey

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Posted 07 August 2008 - 04:08 PM

A few weeks back I was looking up codes for a game that I was playing on armorgames.com. While I was searching, a message popped up and then started doing a virus scan. It said that I had over 1690 infected files on my computer. This program that ran is called Vista Antivirus 2008. I thought I got rid of all of it, but it came right back onto my computer. Now it gives me a message every 30 seconds that says:

"Your computer has been running slower than normal, it may be infected with viruses, adware, or spyware. Vista antivirus 2008 will perform a quick and completely free scan of your system for malicious programs. Download vista antivirus 2008 for free now."

Of course I didn't download it. In addition to this, I can no longer log into hotmail.com, myspace.com, chase.com, and for whatever reason, it won't allow me to activate automatic updates for windows security center. I also keep gettig random windows popping up when I have pop up blocker turned on. The hotmail log in takes me to a screen that says cookies must be enabled, which I do in fact have enabled.

I need some serious help. I downloaded and purchased spyhunter, but that didn't do much, in fact I think it made things more difficult because it keeps asking me if I want to allow or not allow registry changes, which I really don't know the answer to. I also downloaded and purchased registry medic. However, I can't do anything with it until it is registered and ironically, it won't let me register it with the code I was given. I have Mcafee installed and fully updated, but that didn't catch anything...of course.

HELP HELP HELP...please HELP!!!!

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#2 boopme

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Posted 07 August 2008 - 06:50 PM

Hello please run this tool and post back the scan log...

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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