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Computer Just Clicks Off!


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6 replies to this topic

#1 quetacat

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Posted 07 August 2008 - 03:10 PM

I'm so lost. I have two desktop computers and a laptop. One is used only by my in-laws. Today, August 6th, around 8pm that desktop computer turned off while my father in law was playing a game(bejeweled, he bought the game, it wasn't downloaded). It would not turn back on. I had to unplug it for a few seconds, then plug in again. Only then would it restart. However, before it would finish loading windows Xp Home, it would turn off. Not shut down, but click off as if I were holding the power button. I tried restarting in safemode, it immediately clicked off. I tried several all other modes trying to get to the point of a system restore or debugging/windows control systems. However, it always clicked off. In one mode (I believe it was the windows controller mode) it would tell me there was some strange problem, a punch of c++ jargon I don't understand. It would give me 3 options. abort, retry, ignore. All 3 led to the computer clicking off. With retry it clicked off right away. Ignoring the box or clicking the other 2 options would make it click off anywhere from 10-15 seconds later. I just don't have enough time to do anything.

Please Help!

In time I hope to give more info(ie: the specific wording off the c++ jargon), but for now this is all I know.

Extra info: when the computer starts it goes through that whole check thing. Every time it runs it finds news things wrong and truncates them. Or it will say a volume size is incorrect. So many different files have been affected. Tons of Norton files, back-up files, system files, game files, system restore files, the list increases every time I try to turn on the computer. Hope this helps you help me.

I've checked the forums for about 2 hours now. I haven't found anything yet. Must sleep. Hope I hear something tomorrow. I know you are busy so I want to thank you all in advance for taking the time to look into this problem.

Edited by boopme, 07 August 2008 - 07:11 PM.
{Mod Edit: Moved from AII to XP~~boopme


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#2 hamluis

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Posted 07 August 2008 - 07:44 PM

Hi :thumbsup:.

That error message will provide a start point for some guesses/suggestions.

The only thing I've ever experienced that shuts a computer off...well, to be honest, that's never happened to me, other than with overheating.

Right now, my two main suspects would be PSU or heat.

Louis

#3 Albert Frankenstein

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Posted 07 August 2008 - 07:55 PM

I think hamluis may be on the right track. Either overheating or a bad power supply. One way to know about the overheating thing is that if the computer will start after given some time to cool down.

Another idea is a bad hard drive. Some of the things you mention can potentially be caused by a bad hard drive. In fact, all of the them can.

You can download a utility to check the hard drive.

Hitachi / IBM - DFT "Drive Fitness Test" DOWNLOAD Works with all manufacturers. Follow the directions to burn to CD, put in computer and the computer should boot from the CD, starting the hard drive test. Let us know if you have any questions, and what the results of the test are.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#4 quetacat

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Posted 07 August 2008 - 10:14 PM

I tried the boot cd. If boot cd is in either drive, the computer shuts off right away. Or it doesn't load at all. I'll be gone the next few days. But i might have access to net. Hope to hear from you. As too pc heat. I cleaned in inside and out just last month. Compressed air from office max as always.

Edited by quetacat, 07 August 2008 - 10:16 PM.


#5 BUGX

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Posted 07 August 2008 - 11:34 PM

Hi, there everyone

Yes i have the same issue too, and no it cannot be the powersupply, because if i take all the plugs out of mine and bring the PC BOX into a new room at another end of the house and plu ONLY the power cable into the wall and the other end into the Power Supply, it functions, HOWEVER, i think i heard the machine click off once or twice, i let the machine do what it needed to do for about 10 minutes, i then turned it off unplugged the power cable and, took it back to the original place that i had the PC in, and then plugged it all up again, and here i am it works. Well every day after i am done with my machine at around 10'o'clock at night, i switch it off. Then in the morning i turn it on again i need to take it back to the other room for 'RE-POWERING'. I don't understand but after ringing a few people and doing some research i found that there are several reports of gaps in the windows registry due to windows updates. NOW all this started happening about 3 days ago approx, around about when my computer was fine and last updated, before this period my system was fine and now it is screwed up.

It is not: the power supply, the wall plug, or the socket in the wall, it is a SOFTWARE related issue, that i am not sure whether Microsoft has heard about or not.

hope that helps a bit

#6 quetacat

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Posted 08 August 2008 - 06:23 PM

I appreciate the insight. I just hope i can find a solution before the in-laws throw it out or reformat.(If that would even work.) Should i call geek squad? lol

#7 Albert Frankenstein

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Posted 09 August 2008 - 06:56 AM

I might add that two people can have the exact issue and there can be two causes. I still would pursue the power supply to rule it in or out.
ALBERT FRANKENSTEIN
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Currently home chillin' with the fam and my two dogs!





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