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Virus Or Spyware Problem


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3 replies to this topic

#1 Brett Smith

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Posted 06 August 2008 - 08:23 PM

I recently had an infection problem. I used McAfee Anti-Virus and Spyware Doctor and they detected and cleaned a lot of stuff from my PC. The problem is that my computer didn't fully recover from it. I am still plauged by some problems that are a major annoyance. First of all in Yahoo Messenger I cannot see smiley's, and in Internet Explorer I can't see images at all. On top of those problems my internet is running ridiculously slow. I'm not sure if there is still a virus or some other malware that those programs didn't detect. Some help and guidance would be greatly appreciated.

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#2 Budapest

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Posted 06 August 2008 - 08:24 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Brett Smith

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Posted 07 August 2008 - 12:29 AM

Should I have done a full scan because the problem still persists.







Malwarebytes' Anti-Malware 1.24
Database version: 1030
Windows 5.1.2600 Service Pack 2

1:27:57 AM 2008-08-07
mbam-log-8-7-2008 (01-27-57).txt

Scan type: Quick Scan
Objects scanned: 105015
Time elapsed: 3 hour(s), 49 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DataDisp32 (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by Brett Smith, 07 August 2008 - 12:43 AM.


#4 Brett Smith

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Posted 07 August 2008 - 08:29 PM

Well, since my last post the health of my system has gone down hill. On top of the original problem Mozilla Firefox has ent corrupt and will not boot at all, my ISP blocked my service temporarily to tell me that a virus was using the POP3 server to email more viruses. At this point I have used six diffrent anti-virus and anti-spyware programs and I have not made any progress on the issue. This is the point where I ask the community if I should just format my hard drive and start all over? That sounds like a wonderful idea to me, but having a second hard drive for music and pictures I am worried that it is infected and will just reload the virus right back onto my system. Can anybody give me some advise on this matter please?




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