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My Computer Has Spyware Or A Virus


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#1 UCFKNIGHTJ

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Posted 06 August 2008 - 07:29 PM

My computer has a virus or some kind of spyware. It was working fine the other day and out of the blue there is a message in my desktop background that says WARNING YOUR COMPUTER HAS BEEN INFECTED. This warning sign causes some kind of fake spyware scan to pop up and tell me I have 2 thousand viruses on my computer. My roommate has mostly been on the computer this week so I'm sure she was looking at an inappropriate website or maybe myspace or facebook. If anybody can please help me out that would be greatly appreciated. I had something similar on my laptop that combofix was able to get rid of. I haven't ran combofix on this computer. The only thing I have tried is super anti spyware in safe mode and smitfraud fix and I have not had any luck with either.

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#2 Budapest

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Posted 06 August 2008 - 07:31 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 UCFKNIGHTJ

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Posted 06 August 2008 - 09:19 PM

Here is the log report
Malwarebytes' Anti-Malware 1.24
Database version: 1030
Windows 5.1.2600 Service Pack 3

10:18:25 PM 8/6/2008
mbam-log-8-6-2008 (22-18-25).txt

Scan type: Quick Scan
Objects scanned: 46283
Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 10
Registry Data Items Infected: 4
Folders Infected: 23
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\rhcnepj0el4o (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\rhcnepj0el4o (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSPlugin (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0\source (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\smrhcnepj0el4o (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\xokvrpwg (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\BootStera (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\backupwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\System (Rootkit.DNSChanger) -> Data: kdpis.exe -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\rhcnepj0el4o (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.WS-01\Application Data\rhcnepj0el4o\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ed Salzer\Application Data\rhcnepj0el4o\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\evoq.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\rhcnepj0el4o\database.dat (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\rhcnepj0el4o\msvcp71.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\rhcnepj0el4o\MFC71.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\rhcnepj0el4o\MFC71ENU.DLL (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\rhcnepj0el4o\msvcr71.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\rhcnepj0el4o\license.txt (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\rhcnepj0el4o\rhcnepj0el4o.exe.local (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\rhcnepj0el4o\Uninstall.exe (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\hosts (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\000090.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#4 Budapest

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Posted 06 August 2008 - 10:26 PM

Reboot your computer, update and scan with Malwarebytes again to ensure everything was removed.

Your logs shows you were infected with Rootkit.DNSChanger. You should change the default password and user name that came with your router.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 UCFKNIGHTJ

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Posted 07 August 2008 - 01:58 AM

Ok, thanks I'll work on that tommorow. The desktop background is still white and my original background is gone so I'm sure there is still something lingering around. Is there anything else we can try to get rid of everything?

#6 quietman7

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Posted 07 August 2008 - 02:20 PM

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Privacy Protection
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done, go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.
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#7 UCFKNIGHTJ

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Posted 07 August 2008 - 05:20 PM

That somewhat worked. Half of the new desktop background shows and then there is a blank space that says Internet Explorer error that can be resized. If I resize it to as small as it can go I can see my tropical beach desktop background in full. For some reason only three icons show up on my desktop now and they are recycle bin, ie explorer, and something else. The rest of the icons have disappeared. There is definitely some kind of spyware still on the computer. When I reboot this weird blue screen shows up as the computer is restarting. I have no idea what my roommate did but this is one of the worst forms of spyware I've ever seen.

#8 quietman7

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Posted 07 August 2008 - 09:32 PM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, you will need to fix the policy restrictions created by this infection. Open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
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