Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Warning! Spyware Detected On Your Computer! Install Antivirus Or Spyware Remover To Clean Your Computer


  • Please log in to reply
11 replies to this topic

#1 jepenyot

jepenyot

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 06 August 2008 - 11:21 AM

Hey everyone, I heard this website is great to ask question and I got a lot of help from you guys before and I can tell you know your stuff. I'm a new member just signed up because I just got a problem that I don't know how to solve.

I have Windows XP and this is a custom made computer so I don't know if that changes anything with fixing it or not. I was surfing online through some forums and then I got a little screen that popped up from my Avast virus protection and it said it found something. I usually don't read it and I usaully choose delete which worked fine up until now. After clicking on delete it would keep on reappearing saying that it found a virus. So I was guessing it I should continue pressing delete. Then a little program came up and I could tell it was a spyware or a virus so I closed it.

When I saw the name I went to add and remove programs to try and to uninstall it. I clicked on it multiple times to uninstall and it said it was succesfull but it wasn't. My screen then turned blue like the blue screen of death but I could still see the desktop and there was something written in the middle which was "Warning! Spyware detected on your computer! Install antivirus or spyware remover to clean your computer" in a box. So I decided to go into the program files and delete this program right away from the source. So I found it and it had a weird name it was like geber gaber. Once I deleted it it didn't look like it was spreading but I want to get rid of this. I don't know if my computer has been hacked. But I unplugged the internet from it and I'm using a different computer right now. I can't change the background and yes I know how to change it. When I right click on the desktop and click properties I only get three options. I only get themes, appearance, and settings. This only happens on one of the two accounts that I have and the other one is perfectly fine. I know this is long and sorry but I'm in real need of help. Thanks in advance

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:13 PM

Posted 06 August 2008 - 05:31 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 jepenyot

jepenyot
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 08 August 2008 - 09:09 AM

Ok so I did what you wanted me to. I'll paste what was in notepad and thanks for the help and sorry for the late reply I just finished finals. Thanks again




Malwarebytes' Anti-Malware 1.24
Database version: 1032
Windows 5.1.2600 Service Pack 2

10:01:38 AM 8/8/2008
mbam-log-8-8-2008 (10-01-38).txt

Scan type: Quick Scan
Objects scanned: 48581
Time elapsed: 4 minute(s), 25 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 1
Registry Keys Infected: 3
Registry Values Infected: 7
Registry Data Items Infected: 2
Folders Infected: 11
Files Infected: 18

Memory Processes Infected:
C:\WINDOWS\system32\lphc1lgj0ev2c.exe (Trojan.FakeAlert) -> Unloaded process successfully.
C:\WINDOWS\system32\drivers\svchost.exe (Heuristics.Reserved.Word.Exploit) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\blphc1lgj0ev2c.scr (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\rhc5lgj0ev2c (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\rhc5lgj0ev2c (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lphc1lgj0ev2c (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\smrhc5lgj0ev2c (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\rhc5lgj0ev2c\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\pphc1lgj0ev2c.exe (Rogue.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\blphc1lgj0ev2c.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lphc1lgj0ev2c.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\phc1lgj0ev2c.bmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus XP 2008.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.tt3.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.tt4.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.tt5.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.tt6.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.tt7.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.tt8.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.ttA.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.ttE.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Meena\Local Settings\Temp\.ttF.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

#4 jepenyot

jepenyot
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 08 August 2008 - 09:12 AM

I just restarted my computer and by the looks of things it looks like it is fixed. I can change my background and its running smoother but obviously you'll know more than me by looking at that code. Thanks so much for everything!!!

#5 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,474 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:08:13 AM

Posted 08 August 2008 - 09:15 AM

Lets be sure we got everything.

Rescan again with MBAM (Quick Scan) in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#6 bobczm

bobczm

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 08 August 2008 - 10:46 AM

I was having exactly the same problem and followed your instructions. Looks like all is working ok now. Thanks.

#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,474 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:08:13 AM

Posted 08 August 2008 - 02:39 PM

Welcome to BC bobczm

I'm glad your problem has been resolved. However, it's not a safe practice to be following specific instructions provided to someone else. Instructions given to others have been formulated to fix that particular members problems, NOT YOURS after careful evaluation of the malware involved. Although your problem may be similar, the solution could be different based on the kind of hardware, software, system requirements, etc. and the presence of other malware. Using someone else's fix instructions could lead to disastrous problems with your operating system. If you need assistance in the future, it's best that you tell us what specific issues YOU are having rather than point to someone else.

That's what this forum is for so feel free to start your own topic anytime and someone will assist you with your issues specifically.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#8 jepenyot

jepenyot
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 09 August 2008 - 11:09 AM

Here are the results. It found one more during the scan but it looks like everything is good now. Thanks so much :thumbsup:

Malwarebytes' Anti-Malware 1.24
Database version: 1032
Windows 5.1.2600 Service Pack 2

12:07:14 PM 8/9/2008
mbam-log-8-9-2008 (12-07-14).txt

Scan type: Full Scan (C:\|)
Objects scanned: 102448
Time elapsed: 22 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{88F45DE2-3602-464C-9C4D-C762FCB519B2}\RP379\A0136803.exe (Rogue.Agent) -> Quarantined and deleted successfully.

#9 Rick-F

Rick-F

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South FL
  • Local time:08:13 AM

Posted 09 August 2008 - 01:06 PM

Just a note:

That one file that was still infected is in your "System Restore folder".

Files Infected:
C:\System Volume Information\_restore{88F45DE2-3602-464C-9C4D-C762FCB519B2}\RP379\A0136803.exe (Rogue.Agent) -> Quarantined and deleted successfully

Don't think anything can gain access to that area as it's protected for obvious reasons (unless MalwareBytes uses a backdoor of some kind).

The only way to clean out your Sys Restore folder (and thus all restore points) is to turn off Sys Restore, then re-boot, and re-enable it and you can establish new restore points.

Edited by Rick-F, 09 August 2008 - 01:08 PM.

Dell Dimension; Intel-core2 duo; WinXP Media Ctr SP-2; 2.8ghz - NTFS; 1-Gig Ram; NVIDIA GeForce 7300LE; IE-6.0; OE-6; ZA-7.0.302; avast 4.8.1229 (latest)

Use the most powerful AV product available = "Common sense"

#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,474 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:08:13 AM

Posted 09 August 2008 - 03:44 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#11 jepenyot

jepenyot
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 10 August 2008 - 12:48 PM

Ok sweet. I'll make a restore point right away. Thank you so much again

#12 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,474 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:08:13 AM

Posted 10 August 2008 - 02:21 PM

You're welcome.

Tips to protect yourself against malware and reduce the potential for re-infection, be sure to read:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Best Practices - Internet Safety for 2008".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.

Read P2P Software User Advisories and Risks of File-Sharing Technology.

Safe surfing and have a malware free day.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users