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Virus/trojan/malware/all Of The Above?


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5 replies to this topic

#1 LeDrew

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Posted 06 August 2008 - 11:12 AM

Hey. I am new to posting in Computer help forums but I will try to post the most information I can regarding the problem.

OS: Microsoft Windows XP Professional with Service Pack 2.

Anti-Virus: McAfee
Anti-Spyware: AVG Anti-Spyware 7.5

Problem: About two days ago my browsers locked up and I got a pop up of 'AntiVirus 2009' right after McAfee popped up with a warning "Generic PUP.x" I chose to block the object. Pop ups appeared on both of my web browsers (Firefox and IE), and crippling Firefox from doing any searches.

Soon after I ran McAfee to scan my computer. It found 1 problem and removed it. I then downloaded Anti-Spyware 7.5(Today and it too found a problem called "Trojan.Renos.vaoz" (found in two traces in the "C:\system volume information\_restore{*string of numbers*). This is on standby and I am wondering if I should 'Quarantine' it or delete it.

I have also noticed, by using 'Speed up my PC', that weird things we requesting to open on start up. The first one was 'uobojxe.dll' and was found in the System32 folder. I went looking for it but my explorer.exe restated on me, this happens when I go looking into my (C:) drive for a period of time. On a later restart of my PC I used 'speed up my pc' to look at it again and I saw 'fcrspfni.dll' in its place. After each restart it has a new name containing a strange string of text.

This is all I can provide you with so far. Hopefully you can identify the problem and a fix.

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#2 boopme

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Posted 06 August 2008 - 12:21 PM

hello and welcome .. quarantine what was found. It can be deleted later on if they do not affect system performance.

Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
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#3 LeDrew

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Posted 06 August 2008 - 03:51 PM

I did as stated. below is the log. On return to windows normal mode I got this message:
RunDLL Warning(this was the header)
Error loading C:\WINDOWS\System32\fcrspfni.dll
module could not be found. (I don't know what this is)

Also I did the quarantine like you said.

My PC seems fine at the moment. But it was 'fine' at the time of the first post.

---

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/06/2008 at 06:00 PM

Application Version : 4.15.1000

Core Rules Database Version : 3528
Trace Rules Database Version: 1518

Scan type : Complete Scan
Total Scan Time : 02:20:02

Memory items scanned : 214
Memory threats detected : 0
Registry items scanned : 4577
Registry threats detected : 0
File items scanned : 61865
File threats detected : 10

Adware.Tracking Cookie
ads1.empiretheatres.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\cynfryrn.default\cookies.txt ]

Adware.Vundo/Variant-Gen6
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\CYFGEMYO.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\INAABFAY.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\JKKJCCUV.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\OQNXDSEK.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\UFPMOLLP.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\VTULIBXX.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\WVUKIBQH.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\XGXCFL.DLL.VIR

Trojan.Downloader-CREW
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\MAYFNRNJ.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\WIXIVPNA.DLL.VIR

Edited by LeDrew, 06 August 2008 - 03:59 PM.


#4 boopme

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Posted 06 August 2008 - 05:35 PM

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.

..written by quietman7
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#5 LeDrew

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Posted 06 August 2008 - 08:01 PM

ok did that. My computer has so far been error free for 4 hours. Thank you boopme for your help and for your time :thumbsup: ttyl xxxooo <3

LeDrew

#6 quietman7

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Posted 06 August 2008 - 08:05 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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