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System Retore & Standby/ Hibernate


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2 replies to this topic

#1 JesusFreaks626

JesusFreaks626

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Posted 05 August 2008 - 08:49 PM

My system restore and standby/ hibernate modes won't work either.

System restore: freezes and displays problem with running DLL as APL.

Standby modes: starts to go into standby then comes back to windows withh message that says comm1 is busy.

Here is hijack this information, please help.

-Adam Z.

Deckard's System Scanner v20071014.68
Run by Owner on 2008-08-05 19:41:25
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 511 MiB (512 MiB recommended).


-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:43:31 PM, on 8/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MSDE\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Traysoft\PhoneTray\PhoneTray.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Chaos Manager 2\cm2.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\cidaemon.exe
C:\F Drive As We Knew It\MISC\Downloads\Deckards Syst Scan.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://news.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\SearchSuggest\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: TTB000000 - {62960D20-6D0D-1AB4-4BF1-95B0B5B8783A} - C:\WINDOWS\COUPON~1.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: CouponBar - {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\WINDOWS\CouponBarIE.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PhoneTray] C:\Program Files\Traysoft\PhoneTray\PhoneTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Startup: Chaos Manager loader.lnk = C:\Program Files\Chaos Manager 2\cm2.exe
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46/bejeweled/bejeweled.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} (GoBit Games Player) - http://aolsvc.aol.com/onlinegames/free-tri...esPlayer_v4.cab
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinner.com/games/v47/famil.../familyfeud.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/popzuma/...ploader_v10.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{217C7AE3-4956-47B4-8E14-3D9A190B3CDD}: NameServer = 209.244.0.3 209.244.0.4
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8376 bytes

-- Files created between 2008-07-05 and 2008-08-05 -----------------------------

2008-08-05 19:42:48 0 d-------- C:\Program Files\Trend Micro
2008-08-05 17:57:50 0 d-------- C:\Documents and Settings\LocalService\Desktop
2008-07-30 19:34:38 0 d-------- C:\Program Files\CONEXANT
2008-07-30 17:28:46 0 d-------- C:\Program Files\Modem Helper
2008-07-30 17:22:45 0 d-------- C:\Program Files\UIU
2008-07-30 17:14:52 0 d-------- C:\Program Files\Broadcom
2008-07-13 12:35:36 0 d-------- C:\Documents and Settings\Owner\.SunDownloadManager


-- Find3M Report ---------------------------------------------------------------

2008-08-05 18:46:53 0 d-------- C:\Program Files\Chaos Manager 2
2008-08-05 08:49:30 0 d-------- C:\Program Files\Invocator
2008-08-05 08:49:00 0 d-------- C:\Documents and Settings\Owner\Application Data\OpenOffice.org2
2008-07-30 17:28:45 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-07-29 13:11:14 0 d-------- C:\Program Files\QUICKENW
2008-07-14 01:47:40 0 d-------- C:\Program Files\Common Files
2008-07-13 22:38:52 0 d-------- C:\Program Files\Java
2008-06-24 14:44:02 0 d-------- C:\Program Files\Classic PhoneTools
2008-06-13 13:30:59 0 d-------- C:\Documents and Settings\Owner\Application Data\Download Manager
2008-06-05 19:28:05 0 d-------- C:\Program Files\Coupons
2008-05-22 21:32:09 0 ---h----- C:\Documents and Settings\Owner\Application Data\ud_soundmanager.ini
2008-05-22 21:32:09 9 -----n--- C:\Documents and Settings\Owner\Application Data\MumboJumbo.ini
2008-05-12 11:50:28 796672 --a------ C:\WINDOWS\GPInstall.exe <Not Verified; Qsc; GP-Install>
2008-05-12 11:24:06 912500 --a------ C:\Program Files\invocatorinstall.exe <INVOCA~1.EXE> <Not Verified; Qsc; >


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}]
11/30/2007 12:17 AM 509272 --a------ C:\WINDOWS\COUPON~1.DLL

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A8FB8EB3-183B-4598-924D-86F0E5E37085}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
07/13/2008 10:38 PM 34816 --a------ C:\Program Files\Java\jre6\bin\jp2ssv.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
07/13/2008 10:49 PM 73728 --a------ C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{5BED3930-2E9E-76D8-BACC-80DF2188D455}"= C:\WINDOWS\CouponBarIE.dll [11/30/2007 12:17 AM 509272]

[-HKEY_CLASSES_ROOT\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}]
[HKEY_CLASSES_ROOT\TTB000001.TTB000001.1]
[HKEY_CLASSES_ROOT\TypeLib\{9BA983B1-0C05-2DAF-9D1D-7E160077CAF4}]
[HKEY_CLASSES_ROOT\TTB000001.TTB000001]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [06/19/2002 08:14 PM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [06/19/2002 08:05 PM]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [07/19/2008 08:38 AM]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [09/06/2007 05:14 PM]
"PhoneTray"="C:\Program Files\Traysoft\PhoneTray\PhoneTray.exe" [08/15/2007 03:07 PM]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 11:50 AM]
"Lexmark X74-X75"="C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe" [06/24/2002 08:11 PM]
"InCD"="C:\Program Files\Ahead\InCD\InCD.exe" [02/28/2005 10:17 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"QAGENT"="C:\Program Files\QUICKENW\QAGENT.EXE" []
"SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" [07/13/2008 10:55 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NBJ"="C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" [02/10/2005 06:00 PM]

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\
Chaos Manager loader.lnk - C:\Program Files\Chaos Manager 2\cm2.exe [4/14/2008 9:54:58 AM]
OpenOffice.org 2.3.lnk - C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe [8/17/2007 10:57:56 PM]
Picture Motion Browser Media Check Tool.lnk - C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [4/14/2008 1:53:46 PM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
p2psvc p2psvc p2pimsvc p2pgasvc PNRPSvc

*Newly Created Service* - 6TO4
*Newly Created Service* - CISVC
*Newly Created Service* - IP6FW
*Newly Created Service* - IPRIP
*Newly Created Service* - SIMPTCP
*Newly Created Service* - SNMP
*Newly Created Service* - SNMPTRAP
*Newly Created Service* - TCPIP6



-- End of Deckard's System Scanner: finished at 2008-08-05 19:44:41 ------------

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#2 harrythook

harrythook


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Posted 18 August 2008 - 09:41 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
If you have not downloaded HiJackThis yet:
Posted ImageClick here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
In your reply:
  • Fresh HJT log
  • Kaspersky Online Scanner log
Thanks


Harry

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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#3 harrythook

harrythook


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Posted 31 August 2008 - 01:17 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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