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So after using my Dell XPS 600 for nearly 3-4 years, I got a new computer and I am planning to give the Dell to my little sister. The problem is, the Dell is very slow at times so I've decided to reformat the computer. However, I'm not completely sure if I have all the necessary tools before I reformat. From what I see, I need the product key (which I don't think I ever got) and drivers.
For the product key, I'm not sure if I have the right one, so I used the procedure seen in this video: to get my product key back. Is that alone is enough to reformat the computer? My XP Home Edition CD folder came with a white label on the back of it, but it's only 20 characters (I think it needs to be 25). Also, when I check the properties of My Computer on the Dell, I get another thing that looks like a key, but is only 20 characters as well (albeit different from the one on my windows cd folder).
Finally, for the drivers, Dell gave me a CD called Drivers and Utilities (Dell XPS 600 ResourceCD) with my computer. If anyone here ever owned or has knowledge of a Dell, could they please tell me if I can re-install all the needed drivers with that CD alone? Thanks.
You will need to use the XP Restore CD to format it, then you can use the Drivers and Utilities for the drivers, etc. That should be fine.
For the product key, look on the tower, there should be a little thing called a COA (certificate of authenticity). On it will be the product key you will need when performing the install of Windows once it's formatted.
Please note, ALL FILES will be lost when you format and it will be just like when you got it. So, if you have any files you need, back them up.
Thanks a lot Adam, I looked on the tower and I found the COA. Not sure about the XP Restore CD, although I do have the "Operating System Reinstallation CD Microsoft Windows XP Home Edition Service Pack 2". Is that the same thing? Thanks again.
No disrespect, but I think it a better idea to just use the COA because if it is an illegal copy of Windows then it won't have a COA and I won't be of assistance. If it is legal, there it is. smile.gif
I'd rather know both-JIC
Mark why won't my laptop work?
Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits Become a BleepingComputer fan: Facebook and Twitter
It's the YouTube link I posted in my first message (). Something about putting your CD into the Hard Drive and then looking for the UNATTEND File. When you scroll down, it gives you some sort of product key.