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Hello, I Believe I Have A Virus :(


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4 replies to this topic

#1 wadewest

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Posted 04 August 2008 - 06:23 PM

Hi,

I was invited to a group over Facebook that had screenshots of an upcoming nude video game. Yes it was idiotic to join but like anyone else I was curious! Plus there were thousands of people already in the group so I thought it might be legitimate. There was a link (of course) that directed me to download a .exe file... I was confused as to why screenshots would be in such a format but I felt with Symantec I would be safe if there was a problem.

Long story short, the notorious Anti Virus 2009 was installed onto my computer with a bunch of other crap. Malwarebyte's Anti-Malware was able to eliminate most of the problem but I still feel with the frequent computer slowdown and Symantec occasionally letting me know that a trojan has been deleted I still have unwated crap on my computer. Windows Task Manager also seems overflowing with processes!

I don't really know what to do right now, I'm also unsure how to make a Hijack this log. Any help would be great, thanks.

**Edit: I am running on Windows XP and the problems I have encountered are: occasional computer slow down and occasionally Symantec telling me a trojan has been deleted while I am not doing anything that would cause this. Thanks.

Edited by wadewest, 04 August 2008 - 06:25 PM.


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#2 boopme

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Posted 04 August 2008 - 07:40 PM

Hello, please run the malwarebytes once more after checking for updates. Then post the scan log.

Follow that with these...

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
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#3 wadewest

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Posted 15 August 2008 - 03:29 PM

Hello, I apologize for the lengthy delay, I have not had the use of the Internet for the past week.

Here is the log from Malwarebytes':

Malwarebytes' Anti-Malware 1.20
Database version: 932
Windows 5.1.2600 Service Pack 2

4:25:57 PM 15/08/2008
mbam-log-8-15-2008 (16-25-57).txt

Scan type: Quick Scan
Objects scanned: 42034
Time elapsed: 8 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 wadewest

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Posted 15 August 2008 - 06:45 PM

It took 2+ hours but here is my next log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/15/2008 at 07:11 PM

Application Version : 4.15.1000

Core Rules Database Version : 3537
Trace Rules Database Version: 1526

Scan type : Complete Scan
Total Scan Time : 02:20:06

Memory items scanned : 161
Memory threats detected : 0
Registry items scanned : 5767
Registry threats detected : 0
File items scanned : 50263
File threats detected : 0

Looks like there are no problems! Maybe the computer slowdown is because the comp is 8 years old haha. Thank you for your help.

#5 quietman7

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Posted 15 August 2008 - 10:45 PM

If your computer seems to be slow, read Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, not enough RAM, dirty hardware components, etc. As your system gets older it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential.
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