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Need Help. Black Screen At Start Up


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#1 8224

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Posted 04 August 2008 - 04:35 PM

I now have a black screen at startup. Before I had a blue screen at startup and it would say things like "Panic Stack Switch" or "No More IRP Stack Locations" or "Bad Pool Header". This would happen when I would start up the computer or when I had some down time and instead of going into my screen saver the blue screen would come up.

I ran Combofix and now I don't get the blue screen at all. I get a black screen at startup. If I turn off my moniter and then turn it back on I get my regular screen for a second and then it goes black. This is my system information.

Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

Gateway, INC
Intel
Pentium 4 CPU 2.4 GHz
2.40 GHz, 512MB of RAM

What should I do?

Edited by Orange Blossom, 04 August 2008 - 04:57 PM.
Move to more appropriate forum. ~ OB


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#2 Budapest

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Posted 04 August 2008 - 05:11 PM

Can you boot into Safe Mode?

How to start Windows in Safe Mode

If so, try running chkdsk:

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After its finished it will restart into Windows automatically.
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#3 8224

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Posted 04 August 2008 - 07:41 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After its finished it will restart into Windows automatically. "

After doing this I am not sure if chkdsk ran or not. The computer did restart in windows automatically right away.
Sould I do anything else?

#4 Budapest

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Posted 04 August 2008 - 07:51 PM

Are you still experiencing any problems?

Also, you should not run ComboFix except under the supervision of a trained malware removal helper. It is a very powerful tool and can toast your computer in an instant.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 8224

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Posted 04 August 2008 - 08:01 PM

I am not sure if I still have a problem or not. When I get it to work it will work until I turn it off or it goes into the screen saver for several hours. I post back tommorrow and let you know. And I will not run the ComboFix except under the supervision of a trained malware removal helper. Thanks.

#6 8224

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Posted 04 August 2008 - 08:58 PM

The computer started up with no problem afer 45 minutes of being turned off. I think it may be ok now.

#7 8224

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Posted 05 August 2008 - 11:36 AM

It looks like everything is working good now. Thanks for the help.

#8 quietman7

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Posted 05 August 2008 - 12:10 PM

Glad to hear the issue has been resolved.

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#9 8224

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Posted 06 August 2008 - 09:15 PM

Bad news. The problem is not fixed. The screen goes black when the computer has not been used for a while. If I turn the screen off and then back on it will blink on for a second and then go black. Anyone have any ideas?

#10 Budapest

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Posted 06 August 2008 - 10:17 PM

Try updating your video driver.

How to update a Windows hardware driver
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#11 8224

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Posted 06 August 2008 - 11:38 PM

Try updating your video driver.

How to update a Windows hardware driver



I updated the video driver. It may be a day before I know if this fixed the problem or not. Time to go to bed. Thanks for the help.

#12 8224

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Posted 07 August 2008 - 11:54 PM

I still have the same problem. I did update the video driver. Anyone have any ideas?




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