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keyboard and mouse dont work upon start up


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7 replies to this topic

#1 recklessabandon

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Posted 17 April 2005 - 05:20 PM

I have a xp pavilion xt963 that ived had since the end of 2001 and im running windows xp pro.It boots up to the start screen but i cant use my mouse or my keyboard at all.Im thinking that it might be a bios problem since none of the keys flash when the computers going through its start up.Im not sure of the motherboard type,but im using an intel 810e chipset and a 1.2 ghz celeron.my bios version is phoenix 4.0 release 6 and my motherboard has two small jumpers close to the battery.any help would be appreciated.

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#2 Grinler

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Posted 17 April 2005 - 10:14 PM

Have you tried replugging your keyboard and mouse in? Are you sure you have the mouse plugged into the mouse port and not the mouse into the keyboard and vice-versa?

#3 recklessabandon

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Posted 17 April 2005 - 11:13 PM

no,im sure everything is plugged in correctly.i even tried using another keyboard that i know worked and that didnt work either.

#4 Grinler

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Posted 18 April 2005 - 06:05 AM

Do you have a windows cd? If so try booting off of that and seeing f the keyboard works in the setup program (dont actually set up anything. just testing the keyboard)

#5 recklessabandon

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Posted 02 May 2005 - 12:42 AM

well its me, reckless again and i have recently discovered that it is only the ps2 ports on my computer that are not working properly.If i use a usb mouse and keyboard,then everything works fine.Any solution to getting my other ports to work?

#6 Rimmer

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Posted 02 May 2005 - 03:06 AM

Just a guess - in the BIOS there should be a setting for USB keyboard (mine is under 'Integrated Peripherals') and maybe that disables the PS/2 ports?

Edited by Rimmer, 02 May 2005 - 03:23 AM.


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#7 junkdk

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Posted 03 May 2005 - 02:30 AM

Dear Reckless,

Rimmer is right. There seems to be virus/program floating around that disables the PS/2 ports.

You are the second I have heard the same from. Check the BIOS to see if you have the parallel ports or PS/2 enabled.

Let us know,

junkdk :thumbsup:
Your Hardware Guide.

#8 ryobreak

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Posted 04 May 2005 - 06:36 PM

I have the same exact error, and had to resolve going to www.bootdisc.com to have the windows xp cd automatically load, since my keyboard/mouse was disabled.




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