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Can't Install Office


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#1 donporter

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Posted 04 August 2008 - 04:25 AM

Hi..I'm new to this forum and have been struggling with an installation problem for a few days now.

I have a toshiba sattelite pro laptop that has been crashing recently. It runs xp home edition with MS office 2003. After the last crash, I decided to format and do a clean instsall with the xp disc. I updated and installed SP3.
After that I have been trying to install office 2003 with no luck. I keep getting a missing or corrupt cab file message. Thinking that it was the office disc that was to blame...I have tried office 2007, and star office. However, I get the same message no matter which office software I try to install.
I can install any other software with no problem at all...

I have tried both the toshiba recovery disc and the xp home disc to reformat and I have the same problem installing office software.

I would be grateful for some advice a I am now completely stumped...and I have an OU assigment due in a few days and no way of completing it at the moment.

Many thanks and regards...Don

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 dc3

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Posted 04 August 2008 - 04:34 AM

Hi donporter, and welcome to BleepingComputer.

Could you please provide us with the exact error message?

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#3 donporter

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Posted 05 August 2008 - 12:59 AM

Hi dc3 and thanks for your reply...the message was "error 1335, missing cabinet file" this could be due to a network problem, or the file is missing or corrupt...installation will not continue.
However, after I posted the problem, I tried again and was able to install office 2007. Strange though...I've been trying for days and getting the same message every time until yesterday. It seems to be working fine now...and the laptop has not crashed at all!!

Still, thank you again for your reply. Regards, Don.




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