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Got A Bad Virus.


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5 replies to this topic

#1 Orion

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Posted 03 August 2008 - 11:52 PM

Okay, I downloaded something I shouldnt have and it gave me a HORRIBLE virus. The computer background changed and the Windows anti-virus popped up showing a whole bunch of crap being loaded onto the computer. Malware, trojans and all kinds of crap it listed out. 20+ before I got freaked out and just pressed the button on the tower to get it off before anything else happened.

After that (goin nuts in my head also BTW.) I turned it on and it had a ton of errors saying a whole bunch of stuff was gone (couldnt find it) including my documents folder and who knows what else. So after that I tried hitting CTRL+ALT+DEL to open up task manager and an error popped up saying it was disabled by the administrator. Of course that scared the hell out of me seeing as how it had control over the administrator account thing and could do whatever so I just turned it off and came here (Am currently on my laptop). Anybody heard of anything this bad or know what I should do?

I'm thinking of just putting in the computer install disc and just reformatting the whole thing, I'm just hoping that nothing essential is deleted or gone when I do that.

Oh, and my computer is a Sony Vaio desktop with Windows XP with all the latest updates and whatnot. (Not sure on specifics at the moment.)

Anyway please help me, because I'm not sure what I should do next. I'm affraid to turn it on just in case it can somehow delete anymore or worse, steal info from me. So, please help. :thumbsup:

Thanks,
Orion

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#2 Guest_superbird_*

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Posted 04 August 2008 - 02:02 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

#3 Orion

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Posted 04 August 2008 - 01:03 PM

I tried turning it on this morning and when I clicked on my profile to log in it went to "Loading your pernsonal settings..." and wouldnt go any farther. I just said screw it and am using my recovery cd's. I do have a question tho. All that the discs recover is the C: and D: drive and I saved the infected file on the E: drive (my extra 160 GB hard drive).

Will this come back even after I restore the C and possibly the D drives? I DID have to actually click on the file before anything was put onto the computer so maybe I can get the computer to work with this reformat and then try to get the bad file(s) off the E: drive afterward? If that fails I have no idea what I'll do. :thumbsup:

#4 Guest_superbird_*

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Posted 04 August 2008 - 01:07 PM

Hi,

First, use the recovery discs. After that, try to delete the infected files. When you deleted those files, scan with MBAM, and post the log in you reply. :thumbsup:

#5 Orion

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Posted 04 August 2008 - 09:19 PM

Ok, I did the quick scan which only scanned the C: drive and it found 1 trojan which it then got rid of. After that I tried a full scan and it came up with nothing. So, here's the log for the C: Drive scan I did which found 1 infection:

Malwarebytes' Anti-Malware 1.24
Database version: 1026
Windows 5.1.2600 Service Pack 1

6:02:15 PM 8/4/2008
mbam-log-8-4-2008 (18-02-15).txt

Scan type: Quick Scan
Objects scanned: 35560
Time elapsed: 2 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Guest_superbird_*

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Posted 05 August 2008 - 10:53 AM

It looks clean. To be sure, please do this:

Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
Posted Image
Posted Image
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply.




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