Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Virtumonde And Other Problems

  • This topic is locked This topic is locked
2 replies to this topic

#1 iknowalittlebit


  • Members
  • 2 posts
  • Local time:08:04 PM

Posted 03 August 2008 - 04:29 PM


I started experiencing problems last week and they have increased as the days go by. Here are just some of the symptoms:

* Windows Automatic Updates will not stay on
* I cannot start the computer in safe mode - I get a series of numbers and then the system freezes
* Firefox stopped opening. I uninstalled and redownloaded, but it did not help
* At least once a day IE stops allowing me to go to certain websites, including Hotmail, bleepingcomputer, and the google results pages
* Random windows popup with advertisements

I have run spybot and it gives 7 instances of Virtumonde. Apparently it cleans it. I reboot. I'm good for a few hours (if that), then theproblems start again.

I called some local computer shops and without hearing any of the details, they all said I needed to bring the computer in to have Windows reinstalled. They also said that I would lose all programs that I don't have the original disk for.

I am hoping that somebody here can help me.

I downloaded Hijackthis today and ran a log. Here are the results:

(edited because I read I was not supposed to post this here)

Edited by iknowalittlebit, 03 August 2008 - 04:33 PM.

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:04 PM

Posted 03 August 2008 - 04:48 PM

Thanks for reading the instructions - it makes things a lot easier!

I'm going to move this topic over to the Am I Infected forum where the experts will be able to help you get rid of this.

Good luck!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,111 posts
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:08:04 PM

Posted 03 August 2008 - 05:30 PM

Hello iknowalittlebit and welcome to BC :thumbsup:

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/161287/virtumonde-and-other-major-problems/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users